QuickBooks error 6010 [resolved]

Numerous businesses all across the world benefit from the expansion and success of QuickBooks software. Due to its simplicity of use and vast feature set, it is a top choice for small and medium-sized organizations. Every year, QBs make a new edition and incorporate enhanced features to keep it error-free. But, some problems, such as QuickBooks Error 6010, continue to appear on users’ displays. We will discuss the reasons, signs, and potential remedies for fixing QuickBooks error code 6010 in this article.

What Is QuickBooks Error 6010?

QuickBooks error 6010 prevails when you can’t access the QBs file or it will deny you to connect to the network or when you are trying to install QBs again. It happens because of the wrong settings of the firewall or antivirus in your computer. It will flash an error message “Your QuickBooks installation may have been modified. Reinstall QuickBooks and then try again”.

Possible Causes of QuickBooks Error 6010

Here are the causes that you might see when you encounter QuickBooks error 6010:

• Your QBs registry files are deleted because of registry optimizing applications.
• If your .ND files are not working with .QBW and .TLG files.
• Due to downloading a third-party app, it has deleted your registry files.
• Incorrect installation of QBs software.
• You can’t access the server because of a firewall/antivirus downloaded on your PC.
• There might be a huge collection of junk files stored on your computer.

Symptoms QuickBooks Error 6010 

Few symptoms that indicate that you have encountered  QuickBooks error code 6010:

1. Your installation process gets crashed or hung.
2. Not able to get command over the company file.
3. An error message will display on your screen.
4. The desktop gets frozen.
5. Company files are functional only on the main system.

Methods To Fix QuickBooks Error 6010 

Now, you have understood the reason behind this error. So, let’s get into the methods to fix this issue without delay.

Method 1: Move to Single-User Mode

If you are using QBs in multi-user mode then switch it to single-user mode. To fix this issue you need to follow these steps:

• Firstly, you need to close QBs and then reboot your PC.
• Now, press CTRL to open the QBs application.
• Go to the File option and tap on Utilities.
• After that Choose ‘Stop Hosting Multi-User Access’ and a pop-up will appear, just press Yes.
• Lastly, open the QBs again.

Method 2: Stop QuickBooks Processes

To resolve QuickBooks error code 6010 you need to stop QBs by looking at the instructions below:

• Sign in using your Administrative credentials.
• Then, start the Task Manager and hold Ctrl + Shift + Esc together.
• Choose Users and then tap on qbupdate.exe, QBDBM.exe, & QBW32.exe.
• Lastly, click on the End Task option for each.

Method 3: Reinstall the QBs Application

Sometimes the error occurs due to the wrong installation of software. So, you need to reinstall QBs. Just look at the steps given below:

• Tap on the Start option on your PC.
• Choose the Control Panel and hit on Uninstall a Program.
• Now, by clicking on QBs you can uninstall it.
• Then, you have to download the QBs Clean Install Tool.
• Tick on ‘I Accept’ and install the QBs Desktop.
• Once it gets installed, you can launch QuickBooks again.

Method 4: Fix Company File

If your company file is corrupted then you may face this error. To rectify it look at the procedure below:

• Open the folder where your company file is kept.
• Now, look for .qbw extension files.
• After opening it click on Copy option and paste it on QBs.
• You will see the No Company Open Window, where you have to click on ‘Open or Restore’ an old company.
• At last, open your company file and see if the error disappears.

Method 5: Change the Name of the .ND File

The Network Data file can be one of the reasons for the occurrence of this error. You need to change the name of the .ND file to fix this error. Here are the steps that you need to follow:

• You need to look for the .ND extension file which has the same name that you have given to the company file.
•  Now, change the name and just type Old at the last.
• Reboot your QBs software once again.

Method 6: Use QBs Database Server Manager

It helps you to share company files and allows you to use them on another system. To resolve  QuickBooks error 6010 you need to look at the steps below:

• Firstly, open QBs Database Server Manager again and scan your company file.
• Hold Windows and choose ‘All Programs’.
• Then open QBs and tap on ‘QuickBooks Database Server Manager’.
• Select the folder which you have named ‘Scan Folders’.
• Hit on Scan Now and find out the QBs Company Files.
• Now, open QBs & file once more and log in to the company file.

Method 7: Configure firewall settings to give access to QuickBooks

Incorrectly set Windows firewall settings can interfere with all system functions and prevent QuickBooks from connecting to the multi-user network. To resolve this error, take the following actions:

Step 1: Add Firewall port exception for QuickBooks

Follow the steps given below:

• Go to the Start menu in Windows.
• Navigate your cursor over Windows Firewall Settings after typing Windows Firewall into the search field.
• From the sidebar on the left, select Firewall Advanced settings.
• The inbound and outgoing rules are then available under Advanced Settings.
• After right-clicking on Inbound Rules, choose the New Rule option.
• Click Port in the New Rule window, then click Next.
• Next, confirm that TCP is chosen.
• Enter the specific ports needed for the QuickBooks year version that you are using in the “Specific local ports” field:

1. QB desktop 2017: 8019, 56727, 55373-55377
2. QB desktop 2018: 8019, 56728, 55378-55382
3. QB desktop 2019: 8019, XXXX
4. QB desktop 2020 & later: 8019, XXXXX

Dynamic firewall ports are used in QuickBooks Desktop versions 2021, 2022, and later. To obtain a dynamic port number, follow these steps:

• Press Next after entering the port number.
• After selecting “Allow the Connection,” select “Next tab.”
• Verify that all profiles have been marked if requested. Once more, click Next.
• Make a rule called “QBPorts(year).”
• Then click Finish.
• To establish outbound rules, repeat the same processes.

Step 2: For the QuickBooks program, create a Windows firewall exceptions

QuickBooks uses executable files (.exe) for several purposes. Follow these steps to make exceptions for every executable in the table:

• Select Windows Firewall from the Start menu, type it into the search bar, and launch it.
• Click on Advanced Settings.
• Select the New Rule tab by performing a right-click on Inbound Rules.
• After selecting Program, click Next.
• Click Browse after selecting This Program Path.
• Choose one executable file by looking it up in the table below. Click the Next tab after that.
• Proceed by clicking Next after choosing the Allow the Connection option.
• If asked, you must confirm that every profile is marked. Then click the Next button.
• Name your rule “QBFirewallException(name.exe).”
• Finally, the steps are implemented again to create the outbound rules.

Conclusion

QuickBooks error 6010 will show up if you are unable to access the QBs file or if you are denied network access. Using our detailed instructions, you can instantly resolve QuickBooks error code 6010. However, we have also provided you with alternative options that you can utilize if the aforementioned actions are unsuccessful.

Frequently Asked Questions