QuickBooks Won't Open or Doesn't Start Error [Solved]


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While trying to access Quickbooks, you may encounter several errors that won’t allow you to log in to your Quickbooks account. This is one of the common errors that most users face while trying to open Quickbooks. QuickBooks won’t open problem can occur due to some technical issues within the software, some network issues & many more. Quickbooks Won’t Open Error can even exist in between the working of the software.Quickbooks won't Open Error

To troubleshoot these kinds of errors, it is advised to keep your Quickbooks software updated to the latest version with the latest tools and features. Moreover, there are multiple reasons that can lead to Quickbooks not opening error.

One such reason can be the damage to the local hard drive of your system or any damage to the Windows-related components causing this error. Quickbooks requires the latest & updated Windows component in order to install and start the program. Thus, make sure to keep Windows & the Quickbooks software up to date.

Quickbooks Won’t Open Error: Introduction

You will get a message on the screen that says “Quickbooks won’t Open”. Later, the program will start freezing or crashing. Also, while opening a company file on the Quickbooks software, it might start responding slowly or might not respond at all. Even the Quickbooks company file errors like Quickbooks error 1603, QBs error 1935, and Error 1402 QuickBooks can also lead to Quickbooks won’t open error.

Reasons for Quickbooks Won’t Open Error

These are some of the reasons that will lead to Quickbooks not working error.

  1. Long Company name.
  2. Damaged QBWUSER.INI file in Windows.
  3. Corrupted or damaged hard drive.
  4. Issues with the windows operating system.
  5. Issues with Quickbooks Desktop Installation.

Symptoms of Quickbooks Won’t Open Error

  1. The Quickbooks software will stop responding to your commands.
  2. Asking to update the Quickbooks software.
  3. Quickbooks might have not installed properly.
  4. Not able to open the Quickbooks company file.
  5. The software will respond slowly to the mouse and keyboard commands.

Steps to Troubleshoot Quickbooks Won’t Open Error

Follow these steps carefully to get enhanced results and fix the error altogether.

Solution 1: Reboot/Restart your Computer

The best way to troubleshoot any of the Quickbooks errors is by rebooting or restarting your computer. Restart your device and then try accessing the Quickbooks software again to check whether the error still persists or not. If you are still getting the error then you need to disable the anti-malware software temporarily. Try opening Quickbooks software again after disabling the Quickbooks software.

Solution 2: Quickbooks Install Diagnostic Tool

If you have tried the above method and the error still persists, then you need to run the Quickbooks install diagnostic tool to automatically detect and troubleshoot the Quickbooks installation error. you need to simply go to the official Quickbooks website and run the tool. It will automatically troubleshoot the error with Microsoft components like .Net Framework, Microsoft Visual C++, and Microsoft MSXML.

quickbooks install diagnostic tool

Solution 3: Perform a Clean Install of Quickbooks software

Quickbooks won't Open

If the Quickbooks install diagnostic tool is unable to troubleshoot the error then you need to install the Quickbooks clean install tool. This tool will help you to perform a Quick and clean reinstallation of the Quickbooks software. This will delete all the existing errors and fix the Quickbooks won’t open error. You need to just run the Quickbooks clean install tool and follow the prompted instructions to complete the process. After this process, you will get the latest release of the Quickbooks software. This is one of the fastest ways to troubleshoot this Quickbooks error.

Solution 4: Compatibility of the Software With the Current Version

This is an excellent way to solve this QuickBooks problem. The steps to be followed are:

  1. Type ‘Start’ into the search box and input ‘Update.’
  2. Select “Update” and touch “Update check.” It takes a few seconds for the windows server to see whether new updates are available.
  3. Tap “Download” if you notice an update.
  4. After completion of the operation, restart the PC.

Solution 5: By Registering Quickbooks

You must validate whether your software is registered or not in order to use QuickBooks successfully. And, if it is not registered, the QBs need to be registered and the file can be accessed.

To verify whether the QB software is logged in or not:

  1. Press F2 and the “Product information window” will come up on your screen.
  2. In addition to the license number, check QuickBooks registration status. If you are already registered, the status will reflect registered. It signifies that you may start your task again.

If you are not logged in:

  1. Press ‘OK’ and close the Product Information window down.
  2. To “Activate QuickBooks,” tap on “Help”.
  3. Follow the steps on the screen one by one to check the data and complete the activation procedure.

Solution 6: Shut Down QBW32.exe

If the above-mentioned alternatives are not sufficient to solve this Quickbooks issue, we will shut down the QBW32.exe process completely.

  1. Go to the “Taskbar for Windows”.
  2. Tap “Task Manager Start”.
  3. To organize it alphabetically, click on “Process” and choose “Image name”.
  4. Choose the “EXE” option.
  5. To end the exe process, tap on the “End Process” option.Quickbooks Not Responding

Solution 7: Move QB Files to Windows Desktop

  1. Open “File Explorer” first.
  2. Find your company file.
  3. Now, right-tap on the file and choose the option“Copy”.
  4. To paste the file, hold Ctrl+V on the desktop.
  5. Rename your file.
  6. Open QBs > File > Select Company Restore.
  7. Go to the Windows desktop where the file has been pasted and select it. Now, your file can be accessed.
  8. The company files can be moved to the original location and then renamed.

Winding Up!

These were the solutions to the QuickBooks Won’t Open error. Hope they are helpful to you. Don’t forget to check other articles on our website.