QuickBooks Online (QBO) Login Error [Fixed]


Call us for instant help – We are available 24*7

quickbooks tool hub

QuickBooks stands among the leading Accounting software because of its unique features that allow users to manage the financial operations of the business in the most convenient way. However, many users have reported Login issues with QuickBooks software. There can be numerous reasons behind these issues that can cause this QuickBooks login error. Any kind of issue with your computer or due to network connectivity, it can create problems while logging into QuickBooks software. However, if you have checked everything and still you are not able to log into QuickBooks online account then it might be because of any security update made by Intuit.

In that case, You will be required to Update your QuickBooks account to a New Intuit Account with the added security enhancements. This will troubleshoot the login issues in QuickBooks Online.

Reasons that Lead to QuickBooks Online Login Issues

  • Logged in QuickBooks without following the proper steps.
  • Anyone else might have logged in to your QuickBooks account from different computers or locations with the same login credentials.
  • Anti-virus or malware software might be blocking the QuickBooks software.
  • If you have got an error message on the screen that says “QuickBooks Error 404” then you will be required to troubleshoot the issue as the cause it at your end. If you are not comfortable much with technical things then you can ask for assistance from experts at QuickBooks Professionals.

You can fix this issue by following some basic troubleshooting methods or before leading to the solution, you can even contact the IT Professionals to ensure if there is any kind of interruption from intuit due to maintenance, server issues, or anything. However, most of the time if there is a planned downtime then you will get a notification for maintenance with the date and time. But most of the time people ignore that message.

QuickBooks Online (QBO) Login Error

Basic Troubleshooting Method for QuickBooks Online Login Issues

You can try troubleshooting this issue by logging into QuickBooks from another computer from Mozilla or Internet Browser. However, Intuit Recommends a chrome browser as it provides fast and secure browsing.
Open the incognito Window and try logging in into QuickBooks. before trying logging make sure to delete the existing history and cache from the browser and login to the chrome browser with a different account.

If this doesn’t work then shut down your computer and router and then wait for 30 seconds and then restart your computer again and try logging into QuickBooks Online again. If you have got a loading message on the screen then it means the error is still not resolved. You can try the advanced troubleshooting methods in that case.

Advanced Troubleshooting Methods for QuickBooks Online Login Issues

Solution:1 Modify SSL Setting in Mozilla and Internet Explorer

“Internet Explorer”
  • Open the Run program from Windows and then enter inetcpl.cpl and choose “Ok” option.
  • Now go to the advanced window and open the security option.
  • Now mark the checkbox of SSL 2.0 and SSL 3.0 and then click on Ok.
  • After this go back to the browser and try opening the QuickBooks website.
“Mozilla Firefox”
  • Open the browser and go to the tools menu.
  • Go to the advanced Icon and click on it.
  • Now mark the TLS 1.0 and SSL 3.0 and then restart the browser again.
  • Now try opening the QB official website again.

If the error still persists then you can try the below steps.

Solution:2 Modify Privacy Settings

In order to access the QuickBooks software, the privacy setting should be set at low or medium as high settings can block the access of the QuickBooks software. Try clearing all the cookies of the software and then close all the running browser and starts the chrome browser. Try to open the QuickBooks Official website to check if the error still persists.

“Internet Explorer”
  • Open the run program by pressing Windows+R key and then enter inetcpl.cpl into the box and then click on Ok.
  • Now locate the advanced tab and choose the security option from the window.
  • After this, you have to unmark the “Do not save encrypted pages” and then click on Ok.Quickbooks Login Issue

After performing the above steps, restart your browser and then open QuickBooks online and then try logging into QuickBooks to check whether the error has been resolved or not. If you have performed all the methods and are still not able to fix the QuickBooks Login issues error then you might need to get help from professionals. They will help you to fix this error in no time.


Are you frequently facing QuickBooks Online (QBO) Login Errors on your PC? You may get furious at first, but this guide has definitely helped you in every way possible. If you are getting an error while logging in, there can be various reasons for that. You can check the above guide and get the help of the top solution to rectify the eros. If you still have any queries, then you can connect us anytime.

Frequently Asked Questions (FAQs)

Q.1 – What are the types of Login errors QuickBooks users encounter while using google chrome?

Answer – QuickBooks users encounter basically three types of Sign-in errors. These are:

  1. QB Error 404: File Not Found 
  2. Webpage Can’t be Found.
  3. QBO Sync Error 

Q.2 – Which browser is best for QuickBooks online?

Answer – Not all the browser is the best choices for the QBO. However, QuickBooks Online works incredibly with the below-listed browser. Make sure that these browser is updated. These are : 

  • Chrome
  • Internet Explorer
  • Mozilla Firefox 
  • Safari

Q.3 – Why QuickBooks online does not work on chrome?

Answer – QuickBooks Online works on any browser. However, you can find difficulties when you are using the chrome browser to work with QuickBooks Online. This is because of the bad internet connection or incorrect configuration of the chrome browser. You might face delays in opening any webpage. 

Q.4 – How many users can access QuickBooks online?

Answer – It depends on the version of QuickBooks Online that you are using. If you have:

  • QuickBooks Online Plus- 25 billable Users and 2 Accountant Users 
  • QuickBooks Online Essentials- 3 Billable Users and 2 Accountant Users 
  • QuickBooks Online Simple Start- 1 Billable Users and 2 Accountant Users

Related Posts-