QuickBooks POS Error 140014: Complete Guide


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QuickBooks Point of Sale is a platform that enables users to seek “Deals” and “Stock” in a more engaging and timely manner. It is a functional product that is suited for small and medium-sized enterprises looking to maintain track of POS activity. However, the seamless operation of the point of sale is sometimes disrupted by many faults or issues. One such issue is QuickBooks POS Error 140014.

Such error may arise when a user tries to connect with QuickBooks desktop while running the report or intuit file exchange in QB POS.

The error prompts the message stating that:

“Error 140014: QB POS can not access QuickBooks financial software company file.”

In this article, we will take you through the causes and the possible solutions to resolve Error code 140014.

What is QuickBooks Error 140014?

QuickBooks Error 140014 is an error associated with the damage or corruption in your Window. If you have damaged or corrupted company files, then you are more likely to face the issue of this error.  It also comes up when you use company windows to run QuickBooks. Hence, it is advised to avoid these conditions in order to avoid the error 140014.   Well, it is easy to resolve. You can perform quick fixes such as configuration fixing and edit preference.

Possible Reasons That Triggers QuickBooks POS Error 140014

There are many reasons that trigger QuickBooks POS Error 140014. However, some of the major reasons are displayed below:

  • Firstly, QuickBooks Desktop is not currently open.
  • QuickBooks Desktop is running, but no company file is mentioned.
  • The QuickBooks Desktop file specified in QuickBooks Point of Sale does not correspond to the correct company file.
  • QuickBooks Desktop’s Preferences window is open.
  • The QuickBooks Error code 140014 also occurs when the user is unable to open connection file

Solutions To Resolve QuickBooks POS Error 140014

Below are the possible solutions to resolve QuickBooks POS Error 140014. Try out these methods if one method doesn’t work then you can switch to the other method:

Solution 1: Ensure QuickBooks POS and QuickBooks Desktop are Updated to the Current Version

  • Shutdown QB Desktop and Point of Sale.
  • Navigate to the QuickBooks Download and Update page, and then select your Country, Product, and Version.
  • Then, click on the Search button.
  • Now, get the most recent updates. However, it may take some time depending on the size of the file and your internet connection.
  • Once it has been downloaded, click on the downloaded file.
  • If prompted, select Yes and follow the on-screen directions to begin the QuickBooks update.

Solution 2: Set UAC Settings To Never Notify

  • Firstly, navigate to the Control Panel by pressing the Window + R keys simultaneously and typing control into the Run window.
  • Then, Locate the User Account Control settings.
  • Slide the bar to Never notify.

User Control Settings for QuickBooks POS Error 140014

  • Lastly, Restart your computer.

Solution 3: Create QuickBooks Desktop Preferences

Check that the proper QuickBooks company file is open on the QuickBooks desktop

  • While QuickBooks is open, press F2 to examine the location of the company file.
  • If an erroneous file is currently open, navigate to the file.
  • Locate and open the appropriate company file.

Check that Inventory and Sales Taxes are checked in the company preferences.

  • In the top menu of your QuickBooks desktop, select Edit.
  • After that, choose Preferences
  • Then, navigate to the sales tax option on the left and select the company preferences.

navigate to the sales tax option and select company preferences

  • Turn on the sales tax option.
  • Similarly, for inventory, navigate to items & inventory and check the Inventory and purchase orders are active.

Check that access to the company file is enabled on the QuickBooks desktop

Access to the company file

  • Firstly, start the QuickBooks desktop as an administrator.
  • Then, at the top, select Edit.
  • After that, select Preferences.
  • Then, move your cursor to Integrated apps.
  • Select Company Preferences.
  • Also, check that the relevant choices are selected in order to connect to QuickBooks POS.
Read more - A Complete list of QuickBooks POS Hardware essential for the best QB POS set up

Solution 4: Make a New Window User

If the option to sync quickbooks pos with quickbooks desktop is not available, creating a new window user is another approach for resolving QuickBooks POS Error 140014.

Add a new user in windows

  • Firstly, navigate to the control panel.
  • Select User Accounts.
  • After that, select Manage Accounts.
  • Then, select the Create New Account option.
  • Select admin as the user type and restart the system.
  • Also, change the UAC settings to Never Notify so that you are never notified.
  • If you receive the pos error 140014, run QuickBooks financial exchange.

Solution 5: Alter QuickBooks POS Preference

Alter QuickBooks POS preference
  • Launch QuickBooks POS.
  • Go to the File menu.
  • Select Preferences.
  • After that, select a Company
  • Also, select the financing choice.
  • Make certain that the right file location is specified.
  • Setup QuickBooks connection now by clicking the Setup QuickBooks connection now button.
  • To resolve the QuickBooks POS Error 140014, restart the QuickBooks POS.
Read more - QuickBooks Point of Sale Cost and Features (Review)


To summarize, perform the above-mentioned steps to resolve the QuickBooks POS Error 140014. In case the problem still occurs, you can connect with the concerned technical team for further assistance.

Frequently Asked Questions

QuickBooks Point of Sale is an excellent choice for small business owners that use QuickBooks Desktop for accounting and prefer locally installed software over cloud-based software. Besides, the POS solution may be restrictive for entrepreneurs seeking additional flexibility.

QuickBooks Desktop Point of Sale is a software application that allows you to sell your products and services With the Mobile Sync feature, you may make sales utilizing your inventory on your mobile phone or tablet.

The most recent version of QuickBooks Desktop POS, version 18.0, has made a few enhancements to its functionality from its previous version 12.0, including making client information more accessible.

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