Quickbooks error code 6000 77 Guide


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Many Quickbooks users face the Quickbooks error code 6000 77. This is a very common error that occurs when a user tries to access a company file that has been stored on another system. This error can occur if you do not have enough permissions to access the company file or there are chances that you are opening the file with a reference from any other drive. This is the most common error that a user can face but many of them do not know how to solve the issue. In this article, we have mentioned all how you can deal with this error and resolve it easily. We have listed all the possible solutions that you can try to resolve to this issue. In case, you are facing other errors, you can install Quickbooks tool hub to find a tool to resolve your errors. 

Causes of Intuit QuickBooks error 6000 -77

We are listing some of the reasons why you have to face this error. Check if any of the reason is causing this error in your system.

  • If your Quickbooks installation is corrupted, then there are chances that you will have to face this error.
  • The other chances are that your firewall or the anti-virus is stopping the program from working.
  • Even if your company file is damaged.
  • The other reason is that multiple people are using the same file.
  • Even if your network connection is not correctly configured you will face this error.

Ways to fix the Quickbooks Error Code 6000 77

quickbooks error code (-6000, -77)

Here are some of how you can try to resolve this Quickbooks 6000 77 error. We are providing you with 5 solutions that you can opt for and choose according to you.

Try to change your firewall settings

There are chances that your firewall settings are not allowing the software to work. You can try to change or update your firewall settings to make sure it does not affect the working of your software. Follow the steps below to change your firewall settings.

  • Open up your firewall settings option Configure it automatically.
  • The other way you can do it by manually customising the settings (You will have to allow exceptions to work)
  • The last option is that you can uninstall your anti-virus and you can download the windows defender.

Rebuild the folder that is damaged

The next option that we are recommending you is that you can try to rebuild the damaged folder. You will have to follow the below steps.

  • You will be required to create one new folder in your drive.
  • Next, you have to find the folder where your desired file is present. Once you have found it, open it.
  • The folder will contain a file with a .qbw extension. Locate that file.
  • Now you will have to copy the file.
  • Paste the file in the new folder that you have created.
  • Once it is done, you will have to allow your customers to access your files easily and can allow them to solve the queries.

Try to rename your files with the.ND and.TLG extension

quickbooks error 6000 77

The next method you can try is that you can rename your files with different extensions. Follow the steps below to rename the files.

  • The first thing that you need to do is to find the folder where your.ND and.TLG file is present.
  • Once you have found the folder, find the files with these two extensions.
  • click on those files and from the menu select the rename option.
  • Add the old word at the end of the name of your file.
  • Save the file with the new name.

Use the QBFD tool

quickbooks error code 6000

The last way you can opt to resolve this issue is that you can use the Quickbooks file doctor tool. This tool was developed to resolve all the errors that occur due to any damage in the file or if any of the files are corrupted. You can try using this tool to repair and check if any of the files are corrupted. 

Use the UNC path rather than using a mapped path

There are chances that your file is not opening because you are using a mapped drive path for your file. You need to follow the steps mentioned below to open it using a UNC path.

  • The first thing that you need to do is to run your Quickbooks software as an administrator. You will be required ho hold the Ctrl key on your keyboard until you can not see any company file opened on your system.
  • Then you will have a list of all the companies present, Click on the restore company option.
  • In a new window, on the left side, you can see an option of a network, click on that. Browse the path of your stored file.
  • You will see your file, click on it, and open your file.

We hope that all the ways that we have mentioned will help you to resolve this problem. You can try any of these whatever suits the best for you. This error only occurs when you are trying to open a company file. If you are still facing any issue you can talk to our expert on toll-free number.