QuickBooks Error 3180


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QuickBooks has always been the most popular choice for small and medium-sized businesses. As they can easily maintain records of transactions, can create invoices, or be able to make payments. But sometimes you might get an error which is very common while you are making a payment. This is because of damaged payment items and this will give rise to QuickBooks error 3180 with a message flashing on your screen “There was an error when saving a Sales Receipt”.

But we know every problem comes up with a solution. So, don’t stop using QuickBooks because of some errors as we are going to give you the best solutions that help you to eliminate this QuickBooks 3180 error. Let’s start.

Overview of QuickBooks Error 3180

Many users have come across QuickBooks error 3180 while doing current tasks. Due to this, you will not be able to process further and it will delay your work and productivity too. 

QuickBooks Error 3180

QuickBooks error code 3180 prevails due to a damaged payment item. You will get various status codes of QuickBooks 3180 errors while doing tasks within the application. Let’s look at some of the factors that lead to this error.

Possible Causes of QuickBooks Error 3180

You should know the cause of the error before getting into the solutions. The most common causes are:

  • Due to an antivirus application in your system.
  • Your vendor expense settings are not correct.
  • Damage in the company file.
  • Wrong mapping of sales & tax payable account.
  • Items in sales tax are not linked to any of the vendors.

Symptoms of QuickBooks Error 3180 

As you are facing QuickBooks error 3180, your PC starts giving some signs. Now you can recognize the problem in a better way with these symptoms below:

QuickBooks shutdown frquently

  1. Weak Internet connection.
  2. QuickBooks shut down frequently.
  3. Your system response is very bad on inputs like a mouse, Keyboard.
  4. Sales receipts are not saved.
  5. The PC gets frozen.

Troubleshooting Solutions to Resolve QuickBooks Error 3180 

We hope that now you must be aware of what QuickBooks error 3180 is and what causes this error to appear. It’s time to get rid of this error so that you can continue your work without any issues.

Solution 1: Select your Tax Preferences

By setting preferences you can decide how you want to handle your QuickBooks either set personal or as per company preferences.

Select your Tax Preferences

  • Tap on QuickBooks POS and Go to File.
  • Then select preferences and choose Company.
  • After that click on Accounts under Financial.
  • Mark Basic & Advanced options.
  • Lastly, see that QBs Sales Tax Payable is only under the row of sales tax.

Solution 2: Unify QuickBooks Items

Sometimes it happens that you create the same inventory twice while working in QuickBooks. So, if you merge items, it will be easy for you to keep track of your inventory.

Unify QuickBooks Items

  • Firstly, go to Lists and select Item List.
  • Now, review the list for duplicate items and make a note of the item which you want to remain.
  • Then tap on the item you want to merge.
  • Enter the Item field as you noted in step 2.
  • At last, save your changes.

Solution 3: Ensure that the Receipt must not be Paid via Sales Tax payable

One of the reasons for this error is that if you make receipts using sales tax payable. This is what you need to do:

  • Select Sales History after opening QuickBooks POS.
  • Tap on Customize Columns and click on QB Status.
  • Now, verify your incomplete receipt and if you found any receipt paid out of sales tax payable.
  • Then Tap on receipt and select Reverse Receipt.
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Solution 4: Verify that you Assign the Vendor to Sales Tax Item

Sales tax item is used to add and calculate tax charges when you make any taxable sale.

Verify that you Assign the Vendor to Sales Tax Item

  • Go to QuickBooks Desktop and tap on List.
  • Click on the Item and choose Include Inactive.
  • Now, sort out the list and choose Type.
  • In the end ensure all sales tax items must have a tax agency.

Final Say

QuickBooks Error 3180 can be solved by any of the solutions we have mentioned. You can try any one of them. Further, if you face any issues you can chat or call us anytime. Our assistance team will guide you in a detailed way to make it easy for you.

Frequently Asked Questions (FAQs)

Q1. How to Fix QuickBooks Error Code?

  • Close your QuickBooks and install QuickBooks Tool Hub.
  • Now, open the file you have downloaded.
  • Follow on-screen instructions once it is installed.
  • Tap on Program Problems and choose Quick Fix my Program.

Q2. What are the Steps to Troubleshoot the QuickBooks Error 3180?

  • Unify items in the QBs software.
  • Verify that you Assign the Vendor to the Sales Tax Item.
  • Ensure that the Receipt is not paid via the Sales Tax payable.
  • Select your Tax Preferences.

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