QuickBooks Error 15104 [Resolved]


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QuickBooks being the top accounting software has set up the bar pretty high even for itself. Therefore to meet those expectations, it launches regular updates which improve the interface and other features. However, while downloading these updates, the most common complaint is facing 15xxx series of errors. QuickBooks error 15104 belongs to the same. 

Are you looking for solutions to resolve QuickBooks error 15104? You’d be glad to hear that your search ends here! In this article, we’ll discuss QuickBooks error code 15104 from head to toe.

What is QuickBooks Error 15104?

QuickBooks Error 15104

You may come across QuickBooks error 15104 while downloading new updates. This can happen when registry entries are damaged or the company file is corrupted. Although a lot of different factors contribute towards the rise of QuickBooks error code 15104. Such errors most commonly raise doubts about whether or not they are alarming. Having said that, an issue like error 15104 in QuickBooks may not be alarming but can have consequences if you ignore them.

At first, everything seems normal. But, as time passes and 15104 is unresolved, your system will slow down. Moving forward that computer will start to crash and it will be next to impossible to operate QuickBooks. Therefore, we recommend resolving QuickBooks error 15104 so that you can continue with your tasks without hindrance. 

What Causes QuickBooks Error 15104?

We know error 15104 in QuickBooks is annoying especially when it abruptly stops your work. To resolve it, you may know what causes it. Hence, you can avoid the same in the coming future.

  • A firewall or network security acts as a blockage.
  • Weak connection to the internet.
  • Operating QuickBooks in a multiple-user mode can sometimes be a reason for QuickBooks error 15104.
  • The company file is damaged.
  • Misconfigured internet settings.
  • A damaged or corrupted windows registry entries or files.
  • Improper or incomplete download of QuickBooks.
  • Virus or malware hampering the updation process.

Troubleshooters For QuickBooks Error 15104    

Resolving any error regardless of the harm they cause is important, to avoid future issues. Moreover, it is the only logical choice. But before that, there are certain things you need to do. These are:

  • Update the latest version of QuickBooks.
  • Switch to Single User Mode. (only if operating on multi-user mode)
  • Open the product information window (CTRL +1). You’re going to need the details.
  • Also, you will need to make sure that the details at the location of the download are correct under the options section.
  • Run QuickBooks with Admin Credentials.
  • Update your Windows Operating System.

Now let’s get on to resolving error 15104 in QuickBooks.

Method 1: Reboot.Bat File

Reboot.bat file ensures that all the QuickBooks components are running smoothly. In order to resolve QuickBooks error 15104, you can run the reboot.bat file by following the steps below:

  • Click right on the QuickBooks icon.
  • Tap on properties.
  • Go to the open file location.
  • In the search field, type reboot.bat.Reboot.bat file
  • After locating the file, click right on it.
  • Opt. to run as admin.
  • React positively if it prompts.
Read More - How to Fix QuickBooks Unable to Create Backup?

Method 2: Get A Digital Signature Certificate

A Digital Signature Certificate acts like an identity on an online platform. If any website, including intuit, fails to recognize a Digital Signature Certificate, it will not allow any further downloads. Thus, leading to QuickBooks error 15104.

  • Navigate to C:\Program Files (x86)\Intuit\QuickBooks XX. The version of QuickBooks is depicted with XX.
  • Locate the .exe file and click right on it.
  • Tap on properties.
  • From here, select Digital Signature Certificate.
  • Next press details > view certificate.
  • Hit the install certificate button.
  • Keep hitting next till you see the finish.
  • Then press finish.
  • The digital signature certificate will be installed successfully.

Method 3: Run Selective Startup Mode

Selective Startup Mode allows you to install and uninstall any software without any third-party application interference with the process. Therefore the process runs smoothly, avoiding more issues like QuickBooks error code 15104. Here’s how you can perform a clean install.Run Selective Startup Mode

Firstly, back up your data

Backing up data is important just in case of any mishaps.

  • Open QuickBooks and go to the file menu.
  • Tap on the backup company.
  • Click on create a local backup.
  • Hit local backup > next.
  • The local backup window will appear, tap on browse and choose the location where you want to save the backup.
  • In case you want to create several backups, set the number.
  • Go to the online and local backup sections.
  • When you select complete verification, it will scan your file to ensure it is fit.
  • After this, tap on ok.
  • The backup will be saved.
Second, launch selective startup mode
  • Open the run command (windows + R)
  • Type MSConfig in the field and hit enter.
  • Navigate to the general section.
  • Now tap on selective startup > load system services.
  • Open the services section and go to tap on hiding all Microsoft services.
  • Choose disable all and untick all the items.
  • Mark the checkbox beside the Windows Installer.
  • Hit ok and restart your system.
Third, clean install QuickBooks
  • Now, locate the QuickBooks icon.
  • Click right on it.
  • Hit the Uninstall button.
  • If it prompts, react positively.
  • Once completed, open your browser.
  • Go to the official website of Intuit.
  • Download QuickBooks and follow the on-screen instructions to install it.
  • Login with your details.
Lastly, switch back to Normal Mode
  • Launch the run command by hitting Windows + R together.
  • Type MSConfig in the field and hit enter.Run MSConfig.
  • Go to general > normal startup.
  • Hit ok and reboot your system.

Method 4: Restore Your System

In case of any malicious attack or data damage that might be causing QuickBooks error code 15104, the system restores option fixes the damages. Therefore you will not have to reinstall the operating system in your system. Also, the system restores option for troubleshooting will not affect your personal files.

  • In the search field, type control panel and hit enter.
  • Opt. for recovery.
  • Select Open System Restore > Next.
  • Choose a point till which you want to revert the system.
  • Also, select scan for affected programs.
  • As soon as you hit next, the restoration will begin.
  • Once completed, hit finish.
Read More - How to Set and Use QuickBooks Clean Install Tool?

Method 5: Fix Registry By Third-Party App

A third-party cleaner application will scan all the Windows components including the registry file and repair or fix the damages. Thereby resolving error 15104 in QuickBooks, if arising due to the same.Fix Registry By Third-Party App

  • From a trusted website, download a third-party cleaner application.
  • Install it by following the instructions.
  • Now, it’s finally time to run this application on your system.
  • Let the software scan and look for damages in the registry.
  • After scanning, the third-party application will fix the issues.
  • All you have to do is back up your data and set it back. Let the application do its work. 
  • Once completed, reboot the system.

Method 6: Run QuickBooks Tool Hub

Quickbooks Tool Hub is a live-saving software, launched by Intuit. It is specifically designed for errors like QuickBooks error 15104. It scans and fixes such errors only within a few clicks.

  • Download the software from the official website of Intuit.
  • Go to programs.
  • Click on quick fix my program.
  • Let the process be completed. 

Next, run file doctor to fix company file issues.

  • After QuickBooks Tool Hub finishes scanning and fixing the program, go to company file issues.
  • Hit the Run QuickBooks File Doctor button.
  • Select the company file you want to fix under the browse option.
  • Opt. for checking your file and network.
  • Press continue and enter admin credentials.
  • Hit next and the tool handles the rest.
  • The tool will automatically close after the process is completed.


QuickBooks error 15104 is one of the update-related errors that pop up when the process of updating fails. This can happen due to misconfigured settings or a damaged registry. However, the system shows certain warning signs like popping up of error 15104 in QuickBooks message and slow system working. Having said that, you will want to resolve the issue as quickly as possible. Therefore, you can follow the troubleshooting methods above and your error will be resolved in those simple steps. In case the error persists, you can contact our customer support team. They’ll help you recognize the issue and rectify it.

Frequently Asked Questions

Q1: How do I fix error codes in QuickBooks?

  • Download QuickBooks Tool Hub.
  • Update the latest version of QuickBooks.
  • Update Operating System.
  • Temporarily disable Firewall or network protection.
  • Install a Digital Signature Certificate.
  • Restore your system
  • Run QuickBooks File Doctor
  • Clean install QuickBooks

Q2: How to Fix QuickBooks Error 1321?

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