quickBooks Error PS060 [fixed]

A payroll subscription in QuickBooks is the best investment for keeping precise updates on the employees in the organization. QuickBooks desktop provides this tool and multiplies its functions and other business-related benefits. On the contrary, it is same-level annoying when the subscription package expires and the screen pops up with the QuickBooks error ps060 message: “Current Enhanced Payroll Service is Unavailable.” If your payroll subscription is also unresponsive and requires immediate resolution of the same, keep reading our article to remove this popup on the device & fix all the emerging issues.

What Is QuickBooks Error PS060?

The PS060 error in the QuickBooks desktop is one of the PS series/payroll-related QuickBooks errors. You regularly work on your payroll tool, but unexpectedly a message (payroll service is currently unavailable) occurs on the screen disrupting the payroll operation. That could be the prospect of multiple causes besides subscription package invalidation.

Possible Causes of QuickBooks Error PS060

Let’s see how many causes can relate to this error besides the inability to renew the subscription package. Here we go:

• If the Intuit server is down for the process.
• Furthermore, you have the outdated version of QuickBooks Desktop Payroll.
• New QuickBooks Desktop Installation.
• QuickBooks software got blocked by mediator party security software.
• Viruses and Malware.
• Auto-renewal option triggers the wrong credit card or payment method information. 
• Incorrect date & time settings in the Windows operating system.
• Unstable Internet connection. 

Solutions Of QuickBooks Error PS060

You can eliminate the QuickBooks payroll error ps060 with the help of the below-given methods. 

Fix 1: Download & Install Latest version of QuickBooks Desktop

Intuit server can’t work properly if you have an outdated version of QuickBooks. Go through the steps below to troubleshoot QuickBooks error code PS060.

• Visit the Help Center of QuickBooks desktop.
• Select the “Update QuickBooks.”
• Press the “Update Now”.
• Hit the “Get Updates” to finish the download/install of QBs desktop.

Fix 2: Server Recovery

If PS060 in QuickBooks desktop payroll is because of the down server of Intuit, wait for the recovery of the server with continuous coordination with the client support team. 

Fix 3: Credit card or Payment Method Information Correction 

The payment method information may be inappropriate to block the auto-renewal of the payroll tool in QuickBooks. We will describe the correction methods for both the desktop and online versions. 

QuickBooks Desktop Version

• Login to the QB desktop version to find the “Product & Services” option from the window. 
• Hit the “Subscribable Payroll Service”.
• Go to the “Billing Information” for “Payment Method” to click on the “Edit” tab. 
• Enter the correct information to press “Save and Close”.

QuickBooks Online Version

• Go to the “Gear Icon” to select “Account and Settings”.
• Tap on the “Billing & Subscription”.
• Find “Payment Method” to click on “Edit”.
• Modify the credit card information and hit “Save Changes”.

Fix 4: Register & update QuickBooks desktop and download tax table updates

You must make sure QuickBooks is set up. Knowing that you have QB’s most recent security and software updates will make it easier for you. Update it to the most recent version after activating QuickBooks if it isn’t already registered. The payroll tax tables can then be updated.

Step 1: Register and update QuickBooks

To register & update the QB program, adhere to the instructions below.

• Press the F2 key to open the Product Information window in QuickBooks.
• Verify that the License Number appears activated by going to the License Number section. If not, visit the Help area to activate the software.
• To confirm the details, choose Activate QuickBooks Desktop and adhere to the on-screen instructions.
• After that, choose Update QuickBooks Desktop from the Help menu and click Update Now.
• Furthermore, click Get Updates, check the Reset Update box, and watch for the updates to start downloading.
• Finally, to apply the updates, reopen QB and choose apply now.

Proceed to the next step to download the payroll tax table changes when QuickBooks has been updated and registered.

Step 2: Download the most recent version of the payroll tax table update

The most recent QuickBooks payroll tax table updates are available for download in the way described below:

• Navigate to the Employees menu in QuickBooks, choose Get Payroll Updates, and pick Download Entire Update.
• After choosing Update, an informational popup will appear, verifying the download’s success.

Check the QB Desktop payroll now to see how error PS060 is progressing.

Fix 5: Clean install QuickBooks desktop

Try installing QuickBooks Desktop from scratch if none of the above fixes work. Incorrect installation of the current QB version might occasionally result in payroll updating problems. Therefore, any general installation issues with the current version of QB can be resolved with a fresh installation. Use the procedures listed below to clean install the QBDT:

Step 1: Remove/Uninstall QuickBooks

Deleting QuickBooks from your device is the first step. Back up your files before uninstalling QB to prevent data loss. Additionally, to keep it handy, write down the product & license details for the most recent version of QuickBooks. After that, remove QBDT by doing the following:

• Locate and launch the Control Panel from the Windows Start menu.
• Choose QuickBooks through the list of installed programs after choosing Features and Programs or Uninstall a software.
• Click Next after choosing Uninstall/Change, Remove. Remove QuickBooks and log back into Windows as an administrator if you don’t see this choice.

Move to the next step once the software is removed from the system and rename the installation folder.

Step 2: Rename the QuickBooks installation folder

To stop QuickBooks from accessing the installation folder when you reinstall it after removing QB, rename the installation directories. Use the procedures listed below to rename the installation folders:

• First, navigate to the Start menu in Windows, type “File Explorer” into the search bar, and launch the application.
• Open the QuickBooks Folder, which is often located in one of the following directories and contains your QuickBooks company file, such as given below:

• C:\Program Files\Intuit\QuickBooks (year)
• C:\ProgramData\Intuit\QuickBooks (year)
• 64-bit version C:\Program Files (x86)\Intuit\QuickBooks (year)
• C:\Users\(current user)\AppData\Local\Intuit\QuickBooks (year)

• Additionally, right-click the folder, choose Rename, and finish the folder name with “.old.”
• To save and confirm the new folder name, press Enter.

If you attempt to rename the installation folder and receive an access error notice, terminate QB processes as follows:

• To access the Processes tab, right-click the Windows task bar, choose Task Manager, and proceed.
• To sort the list, select the Name column header. Next, select the processes QBDBMgrN.exe, QBDBMgr.exe, QBCFMonitorService.exe, and Qbw32.exe. Then, click End Process for each process.
• Finally, click Yes to terminate the process if you encounter the warning that doing so may result in undesirable outcomes.

In the following section, reinstall QuickBooks shortly after renaming the installation folders.

Step 3: Install QuickBooks desktop again

Reinstalling and activating QuickBooks Desktop is the final step. To continue with the reinstallation, follow the instructions below:

• Before downloading the QB setup file from the CAMPs or the download website, confirm that your computer satisfies the minimal system requirements.
• Keep your license and registration number close at hand, and save the .exe setup file to a convenient location on your computer.
• Click Next after opening the QuickBooks.exe file, accepting the license agreement, and following the instructions.
• After entering your product and license number, click Next once more. Make sure your internet connection is functioning before choosing the installation type.
• Click Install after selecting Express Install as the Installation Type and pressing Next.
• Reopen QuickBooks after the installation is finished, then select the Help tab to register it.
• To finish the registration process, select Activate QuickBooks Desktop, enter the Product & License Information, and then follow the instructions to confirm your information.

Open the software, then download the payroll updates after successfully reinstalling QBDT. Next, check the status of the QuickBooks error message PS060 to ensure it has been removed.

Fix 6: Repair QuickBooks with the QB tool hub utilities

Problems with the QB program or the installation procedure may also cause payroll update problems with the app. To fix this, you must use the QB tool hub tool to fix the program in the way shown below:

Step 1: Install the QuickBooks tool hub program

Numerous features and tools in the QuickBooks tool hub can resolve various problems with the program. Therefore, installing the QB tool hub application in the way described below is the first step in fixing QuickBooks.

• First, close QuickBooks and click here for the QuickBooks tool hub version. Next, save the setup file to a convenient spot on your computer.
• Additionally, open the QuickBooksToolHub.exe setup file that was previously downloaded, follow the on-screen instructions to install the application, and agree to the terms and conditions.
• After the installation, click twice the QuickBooks tool hub icon on your Windows desktop to launch the application.

Note: To use the tool, manually search for “QuickBooks tool hub” in the Windows search window if you can’t see your computer’s QB tool hub icon.

Move to the next step once the program is installed.

Step 2: Use the Quick Fix My Program utility

The Quick Fix My Program tool helps stop QuickBooks’ background operations. You can use this tool to fix common program problems in the way described below:

• Through the Program Problems section of QB tool hub, choose the Quick Fix My Program tool.
• Restart QBDT and view the data file after the tool has finished operating.

Now, download the most recent payroll updates and see whether you can access QB payroll. If the error persists, utilize the QuickBooks Install Diagnostic tool in the following step.

Step 3: Run the Quickbooks install diagnostic utility

Use the QuickBooks install diagnostic tool to resolve installation problems if Quick Fix My Program isn’t working. To use this tool efficiently, follow the instructions below:

• To initiate the procedure, navigate to the Installation Issues area of the QuickBooks tool hub and choose the QB install diagnostic tool.
• The tool might take up to 20 minutes to resolve installation issues.
• After the utility is finished, restart your computer, open QuickBooks, and update the program.

After finishing, rerun the payroll updates and see how the PS060 error progresses. If it continues, proceed to the next solution to fix the issue.

Conclusion

So, if you are one of the unlucky QuickBooks users who have received the PS060 error in QuickBooks desktop payroll, don’t worry. There are a few things that you can do to try and fix it. We’ve outlined them for you in this blog, so be sure to give them a try before giving up on QuickBooks altogether. Have you been able to successfully fix the PS060 error? Let us know how you did it in the comments below.

Frequently Asked Questions