QuickBooks error olsu-1024 [fixed]


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On many occasions! You try linking your bank accounts with the QuickBooks accounting software for various purposes. However, that occasion can be daunting when you can’t pursue what you desire in QuickBooks desktop or online version due to QuickBooks error olsu-1024. If you are also facing this issue, then you are at the right place seeking guidance.  In this article, we will summarize some causes and fixes to counter your problem. So, let’s get going. 

Overview of QuickBooks Error Olsu-1024

Overview of Quickbooks Error Olsu-1024

A piece of financial institution information is necessary for the FIDir.txt file to link between QuickBooks Desktop and the bank account. If you haven’t updated the required details in the directory QuickBooks, the error message olsu-1024 displays on your computer screen. An error occurred while updating the branding files! Please restart the Online Banking Setup Wizard to initiate the update process again. 

Apart from that, outdated applications, Windows issues, and a few more can cause this error. In the following section, we will cover the solutions for this bank account linking error. 

Causes of QuickBooks Error Message olsu-1024

  1. Financial institution updates are not available; because of the changes made by the bank.
  2. Server issues and inactive bank accounts are other factors that attract the QuickBooks error message olsu 1024.
  3. No online banking support from the bank 
  4. Internet connection issue 
  5. There may be an error from the company file side. Create a new company file to troubleshoot the error.
  6. Some unidentified changes in the bank website and crucial details.
  7. The bank website is in maintenance mode.
  8. Discounted versions of QuickBooks desktop are out of service for a bank account link.
  9. Use of outdated or corrupted versions of QuickBooks Desktop. 
  10. Fidir.Txt Editing Preferences

Troubleshooting Solutions for QuickBooks Error Olsu-1024

Carry out the following solutions to fix QuickBooks error code Olsu 1024. 

Solution 1. Latest Version Update

  • Open the Internet browser to find the latest version update of your Quickbooks software with a complete analysis of terms and conditions for the usage. 
  • After going through the upscale information and instructions, download the latest version file and put it on the update mode.  
  • Don’t forget to make the changes in the setting section to finish the auto-installation with every new version in the market from Intuit. 

Solution 2. Financial Institution Directory Update

  • Access the file with C:\ProgramData\Intuit\QuickBooks 20XX\Components\OLB\branding\filist.
  • Rename the file with fidir. old from fidir.txt.
  • Click on “Save as” with right-click of the mouse on QuickBooks. 
  • The desktop should be the file save location. 
  • Now, copy and paste the fidir.txt into the “fillist folder”.
  • Finally, set your account issues with the opening of the QuickBooks Desktop version. 

Solution 3. QuickBooks Repair

  • Press “Windows+E” to open the computer tab and lead to the “Uninstall Program” section. 
  • Find the “QuickBooks” choice to hit the “Uninstall” button. 
  • In the “Installation Window”, click on “Next” to execute the “Repair” option. 
  • Press the “Finish button”

Solution 4. Uninstall QuickBooks Desktop

Uninstall Quickbooks Desktop

  • Visit the “Start Menu” of your desktop version to open the “Control Panel”.
  • Go to the “Programs and Features” section to select “QuickBooks.”
  • Click on “Uninstall/Change” with right-click. 
  • Again select “Uninstall”.
  • Follow the instructions for uninstallation of the software from the operating system. 
  • Restart the system and open the accounting software to fix QuickBooks error code olsu-1024.
Read More - How to Open qbw files without QuickBooks?

Solution 5. Reinstall QuickBooks Desktop

  • Make sure you have installed the QuickBooks .exe file.
  • Open your internet browser to search for the file.
  • Click on the download button to save it on your device. 
  • Find the file and double-click on it for installation. 
  • Read and follow the instructions for the successful reinstallation of the QuickBooks desktop. 
  • In the end, follow the required steps to restart or reboot the system to complete the installation. 

Solution 6. Fidir Txt Editing Preferences

  • Open the file from C:\ProgramData\Intuit\QuickBooks 20XX\Components\OLB\branding\filist.
  • Check the file properties and mark the read-only option. 


If you see the QuickBooks error message olsu-1024 on your QuickBooks accounting software, go through our researched step-by-step solutions. The article description will help you fix your issue and link your bank account with QuickBooks desktop safely. For any further assistance, you can always get back to us.

Frequently Asked Questions

Q.1 How Do I Resolve OLSU Concern in QuickBooks desktop?

  • Connect with your bank and organize the entire log files of the bank feed. 
  • Due to the online banking facility from QuickBooks, financial institutions can resolve the issue via the preferred contact number. 

Q.2 How Do I Fix OLSU 1013?

  • Create a New file by moving to “File Menu” and selecting “New Company”.
  • Hit the button “Express Start”.
  • Add the “Bank Account”. 
  • Fix the Account for “Bank Feeds” on the new company. 
  • Download the details to verify the proper response from the act. 

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