quickBooks error Missing name list problem [fixed]


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“Not so long ago, I started using QuickBooks and the software made me fall in love with it in just a few days. A vast variety of features at such an affordable price, that’s a win. But I don’t know what went down. When I opened the name list, it was blank. There were no names, accounts, or even entries missing. I thought all my precious data got deleted, but when I came across this article I got to know what actually happened. Thankfully it was a QuickBooks error missing name list problem which is vincible. With the help of the article and the support team, I was able to resolve QuickBooks missing name list error.”

You may have found yourself stuck in a similar situation. But don’t worry, keep your cool cause we got your back. With this article, we’ll help you eliminate error code missing name list problem QuickBooks in a few simple steps.

What is QuickBooks Error Missing Name List Problem?

quickbooks error missing name list problem

You might get startled when you open your naming list in QuickBooks, and you see missing entries or names. This issue is a QuickBooks error missing name list problem. Since it involves important data, your operations will definitely be affected. The best decision is to resolve the problem as soon as possible. The faster you eliminate QuickBooks missing name list error, the faster you can go back to work.

Error code missing name list problem QuickBooks is amongst those errors that hamper accessibility to the company file. This error pops up due to technical glitches that make accounts name, names or even transactional entries disappear. 

You will see “We are sorry! QuickBooks is unable to open your chosen business file,” when the error code missing name list problem QuickBooks flashes on your screen. This means QuickBooks is not able to open or gain access to a file. You’ll see blank spaces in the place where once you’d see names or accounts etc.

What Are The Prime Causes Of QuickBooks Error Missing Name List Problem?

Knowing what causes QuickBooks error missing name list problem is important to eliminate it straight from the root. This makes sure that the error does not occur again. Here enlisted are the most common reasons for error code missing name list problem QuickBooks:

  • Windows components are damaged or corrupted.
  • The QuickBooks software is not downloaded properly causing QuickBooks missing name list error.
  • The company file is damaged.
  • You did not shut the computer properly.
  • Windows firewall or the antivirus is agitating QuickBooks missing name list error.

Solutions to Rectify QuickBooks Error Missing Name List Problem

quickbooks error missing name list problem

QuickBooks missing name list error slows down your system and deprives you of operating the software. The safest and the best choice is to get rid of the issue before you cannot. Let’s look into some troubleshooting methods for error code missing name list problem QuickBooks.

Method 1: Run QuickBooks Tool Hub

QuickBooks tool hub is an amazing tool that diagnoses the error and fixes it within a few clicks. With minimal effort, the QuickBooks error missing name list problem will be resolved before you know it. Follow the steps below:

  • Download QuickBooks Tool Hub from the official website of Intuit.
  • Click on the downloaded files and open it.
  • Follow the on-screen wizard to install the tool.
  • Next, go to Fix Company File Issues.
  • Tap on Quick Fix my File.
  • Let the tool do its job without interference.
  • Once completed, press okay.

Method 2: Use Rebuild Data Utility Tool

“For some reason, all my account names have vanished. There is nothing but a blank space where once the account names used to be. Why is this happening?” When you see yourself in a similar situation, this means you’re facing a QuickBooks error missing name list problem. This can be caused due to damaged data, which further can be resolved with the rebuild tool.

  • Initially launch QuickBooks.
  • Select lists tab from the menu bar.
  • Tap on Chart of Accounts.
  • Tick the box next to Include Inactive.
  • You’ll see an account button, tap on it.
  • Noe select Re-sort List.
  • If it prompts, press okay.
  • Next, file > Utilities.Use Rebuild Data Utility Tool
  • Choose Rebuild Data.
  • It will ask you to create a backup of the company file, press okay.
  • Once the backup is stored at your chosen location, the rebuild data utility will start fixing damages.
  • After completing, it will prompt. React okay.

Method 3: Restore Your System 

This method allows you to rewind any changes you made to an earlier date. Any malfunctions occurring due to recent changes in the system that might be causing QuickBooks missing name list error will be eliminated.

  • Launch the run command.(Windows + R)
  •  Type rstrui in the field.
  • Select next after choosing System Restore window.
  • Set the System Restore point to be nearest to the date/time.
  • End by tapping finish.

Method 4: QuickBooks Clean Install

Clean install means to uninstall and then install QuickBooks properly, free of damage. This will fix any installation issues causing QuickBooks error missing name list problem. Alternatively, you can use QuickBooks Tool Hub to fix installation issues. Let’s look at how:

  • Launch the start menu.
  • Open control panel.
  • Select Programs and Features 
  • Tap on Uninstall a Program under programs.
  • Locate QuickBooks from the list.
  • Next, tap on change/remove.
  • Select remove > next.
  • This will uninstall QuickBooks.
  • Now you can go to inutit.com to download bug-free QuickBooks.
Repairing installation issues with QuickBooks Tool Hub
  • Download and install QuickBooks Tool Hub if you have not already.
  • Launch it.
  • Go to Installation Issues.
  • Select Clean Install Tool.
  • The tool will fix the error by itself. 

Method 5: Restore Company File Backup

When your company file crashes due to some changes you recently made, you can easily undo it by restoring the backup. This will help resolve the error code missing name list problem QuickBooks.

  • Open the file menu in QuickBooks.
  • Tap on Open or Restore Company.
  • After selecting “Restore a Backup Copy tap on Next.
  • Hit Local Backup. 
  • Locate the backup company file.
  • Finally, select where to save this restored company file.

Method 6: QuickBooks Data Recovery

QuickBooks Data Recovery

QuickBooks Auto Data Recovery tool helps recovering your lost data due to any damaged or malicious attack. Therefore, this will result in resolving the QuickBooks error missing name list problem.

  • Click right on the desktop, and create a new folder.
  • Now press Ctrl + 1 and F2 keys, together. 
  • You will see a list of business files.
  • Locate .tlg file. Copy it and paste it into the new folder.
  • Go back to the place where business files are stored and look for QuickBooks auto data recovery folder.
  • Copy .QBW.adr and paste it into a new folder.
  • Now rename this new folder and remove .adr from the file name.
  • Next, open QuickBooks > business file > enter details.
  • Now tap on  File > Utilities > Confirm the data

The End Note

We hope you found what you were looking for. You can run the Verify Data Utility Tool and check if any damages are still there. You can check if the error is still occurring. In case the error persists, you will have to contact the customer care team. The above article is a full-fledged guide to the QuickBooks error missing name list problem. If you follow the methods properly, there is a good chance that the issue will be fixed. However, in an otherwise situation, there must be an underlying and deeper problem that is out of your control.

Therefore, you will not be able to fix it by following these methods. The customer support team can guide you through each and every step that you can do on our behalf to resolve the QuickBooks error missing name list problem. 

Frequently Asked Questions

Q1: How to recover deleted files in QuickBooks Online?

  • Click the Gear icon to open the settings
  • Tap on Audit Log > deleted transaction > View.
  • Now, click the arrow to choose when it was deleted or created.
  • Note down transaction details.
  • Restore transactions by yourself, from the Create option.

Q2: Why is a missing name list error happening in QuickBooks?

Answer: There can be a wide variety of causes leading to missing name error in QuickBooks. These are:

  • Damaged QuickBooks data.
  • Improper QBs installation
  • The system components are corrupted.
  • Malware attack which has deleted the data.
  • QuickBooks files are missing.
  • Weak internet connection.

Q3: How to restore a vendor in QuickBooks?

  • Start by opening the Expenses option.
  • Tap on the Vendors tab.
  • Next, choose the Vendor’s name.
  • Hit the pencil symbol to Edit.
  • Tick make active checkbox in Vendor Information

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