Quickbooks Error 15271- Troubleshooting Methods


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Quickbooks provides a variety of characteristics to its users to make their experience much smoother with the accounting software. Quickbooks provides wits users with a payroll feature to help them to create and manage payroll without any errors. Though it is a very helpful feature provided by the Quickbooks software, with this feature, users can face some of the errors. Quickbooks Error 15271 is also an update error that we are going to talk about. A user can face this payroll error when he is trying to access the payroll, update the payroll or trying to update the tax tables. Quickbooks error 15271 always comes with a message that the file is not validated. You can also encounter this error when you are attempting to update the Windows software. This can be a critical error that can disrupt the smooth working of the Quickbooks software and hence, it needs to be fixed soon. We have mentioned different methods in detail that you can use to fix the Quickbooks 15271 error. 

Quickbooks error 15271

What is QuickBooks Error 15271?

QuickBooks error 15271 generally occurs when you are trying to open a company file. The two main reasons for this issue can be: 
  1. a) The update has not been completed. 
  2. b) The file cannot be validated. 
In order to fix this issue, you can try things like updating QuickBooks payroll, updating your Windows, restarting your computer or PC, or connecting to a better internet connection. If none of this works then the final solution is to perform a clean install of QuickBooks Desktop on your PC. 

Possible Causes of the QuickBooks 15271 Error

  • The most common reason for the occurrence of the Quickbooks 15271 error is that the Quickbooks software installation file is corrupted or not installed properly.
  • There are chances that when you have changed any software associated with the Quickbooks pro, the registry file of your windows got damaged.
  • Your system is highly infected by the virus. 
  • There is a chance that your files related to the Quickbooks software are being detected by other operating programs in your system.
  • The important files that you need to operate the Quickbooks software on your system are damaged.
  • If you have not configured the internet settings correctly on your system.

Steps to Create a Backup of Your File

Before resolving Quickbooks error 15271, it is necessary to create a backup of the file to make sure that you do not lose any data. Follow the steps mentioned to create the backup of the file.

error 15271 in quickbooks
  • The very first step is to open the QuickBooks software.
  • Then you will have to go to the File option.
  • Next, you will have to create a backup of your file by clicking on the option to create a backup and then select the option to create backup locally.
  • After this, you will be able to see certain instructions on your screen, you need to follow all those instructions and create the backup.

Methods to Troubleshoot QuickBooks 15271 Error

Here is a list of all the methods that you can use to fix the QuickBooks 15271 error. All the methods are mentioned in detail. Read the steps carefully to avoid any errors.

Disable User Account Control

The very first method is to disable the user account control. Steps involved in the process are mentioned for Windows Vista and Windows 7 and above. Follow the steps respectively:

If You are Windows 7 and Above User

Quickbooks error code 15271
  • You need to go to the control panel on your system.
  • Now, you will have to find the user account control option and click on it. You can also find it by typing UAC in the search space.
  • Now, you will have to turn off the UAC and then click on Ok to save it.
  • Once done, you will have to restart your computer.
  • After this, you will again have to go to UAC and turn it on.

If You are Windows Vista User

  • You need to go to the control panel on your system by clicking the windows icon.
  • After this, you will have to type UAC in the search space and find it.
  • Next, you will have to turn it off.
  • Next, you will also have to mark the option for clear use account and then click on the Ok button.
  • Lastly, you will have to restart your system.

Update QuickBooks

The next recommended solution is to update your Quickbooks software. Follow the mentioned steps.

error code 15271 in Quickbooks
  • First, you will have to start your Quickbooks application and then go to the help option.
  • Now, you will have to click on the update option and then choose to update Quickbooks.
  • After this, you will have to go to the get update option and then you will have to click on it. 
  • When it will be updated, a prompt will appear. You will have to click on that prompt.
  • After that, you will have to click on the install option and wait until the installation process completes.
  • After this, you will have to start your system again.

Install QuickBooks Again

The next suggested method is to perform a clean install of the Quickbooks application on your system. Follow the steps mentioned:

  • You will need to press the Windows key and the R key together and then type misconfig in the run prompt and press enter key.
  • Next, you will have to choose the option for selective startup and then go to the system services.
  • You are required to hide all the Microsoft services except the windows installer.
  • Click on the option to restart using the system configuration.
  • Once the boot is completed, you will have to restart your system.


We have mentioned all the possible solutions to fix the QuickBooks 15271 error in detail. In case even after carrying out the process mentioned in the article you still face the same error, you can reach our QuickBooks support team. Our experts will be available to assist you with the issues that you are facing.

Frequently Asked Questions (FAQs)

Q.1 – What are the things needed to perform before start fixing QuickBooks error 15271?

You have to create a backup file of your QB company file before fixing the QB error 15217. Steps to create a backup file:-
  • Launch QB software. 
  • Go for the file tab.
  • Tap on the Back File option.
  • Single-click on Build Local Backup.
  • Follow the on-screen instructions. 

Q.2 – Does QuickBooks online need to be back up?

No, you don’t need to backup your file in QBO because it automatically backed your file. 

Q.3 – How often does QuickBooks update?

In case you keep your automatic update on, then it will automatically update your QB software when the updates are available. 

Q.4 – Why is my QuickBooks not updating?

Bad Internet connection or Windows Firewall configuration might prevent your QB software to update itself. One more reason is incorrect date & time of your system won’t let your QB software get updated.

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