Fix Quickbooks error code H505


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Most of the Quickbooks users face Error H505. It is one of the common errors that a Quickbooks user often faces. Usually, users face this error when they try to access a file that is not present on their system but is present on another system. This error can occur if your hosting configurations are not correct or your antivirus is not allowing your system to work. If you want to share files on Quickbooks remotely, you can read our article on how to share files in Quickbooks remotely. This article is to help you to resolve this error. We have mentioned all the possible solutions that you can try to solve the error, whichever suits the best for you. 

Methods to resolve Quickbooks H505


Here is a list of all the possible ways in which you can try to resolve this error. We have mentioned every solution in detail.

1. Create a new folder for the company files

To create a new folder, follow the below steps.

  • The first thing that you need to do is to create a replacement folder in the system you are hosting from. Once you have done that, You need to provide access to your original file to share the files.
  • The next thing that you have to do is to find the .qbw file and copy it to the new folder.
  • Once you have done that, you can use the file from the new folder.

2. Allow Quickbooks to share by opening the required ports

Follow the below steps to use this method. This has been divided into three steps and its sub-steps.

Check the settings of your firewall

  • The first thing is to open the panel of your firewall. You can search for it using the search bar. When the window opens, go to the advance setting tab.
  • In this tab, you will see an option for outbound rules. go to the new rules option.

quickbooks h505 firewall

  • Look for the port option and press enter.
  • You will see a TCP option. Click on it and in your local ports enter the information mentioned below:

          1. 8019, 56728,55378 to 55382 if you are using Quickbooks 2018.

          2. 8019, 56727,55373 to 55377 if you are using Quickbooks 2017.

          3. 8019, 56726,55368 to 55372 if you are using Quickbooks 2016.

          4. 8019, 56725,55363 to 55367 if you are using Quickbooks 2015.

quickbooks error h505

  • Once you have done this, submit it.
  • You will be required to repeat all the above steps for inbound rules.
  • After this, you will have to start Quickbooks using the multiple user mode.

Enable the network discovery option

  • Again go the firewall window.
  • On the left of the screen, you will see an option to allow an app and grant permissions. 
  • There you will see an option named modification.
  • In that option, you will have to enable network discovery option and submit it.

Note down your server name

  • Open your command prompt.
  • In your command prompt, enter config/all.
  • You will be provided with your system’s configuration. You will see the IP configuration there. You can look for your hostname there.
  • Where you will find your hostname, on its right you can see your server name. Note it down.

3. Try to make some changes in your Host file

  • First, you will have to find the location of your host file. If you don’t know how to do it read the above method to get the information about your host file.


  • Then you will have to go to My computer.
  • In your C drive, you can find the driver folder.
  • There you will see a host file. Edit your host file using the notepad.
  • You will have to fill your IP address and your computer name. Keep in mind that you use the Tab button for space rather than using the space button itself.
  • Once you have made all the changes and saved the file. Go to the Quickbooks and open it in multiple user modes.

4. Check if your services are working correctly

  • If you want to access the services that are running on your system, you will have to look to open the window dialogue box. In the search bar, enter services.msc.
  • A list of all the services will be present on your system. Sort the services according to their name.
  • Once sorted, look for the QuickbooksDb service. You can know more about the Quickbooks database manager by reading our article on the database server manager.
  • Go to the properties of this service and find the startup type option. There you will have to set it as automatic. You must make sure that the status of the app should be running.

verify quickbooks service

  • If it is not running, make sure you start it first. After this, you will have to go to the recovery tab and find the failure option. Restart your service.
  • In case your service refuses to start or work, you will have to go to the logon option and look for the browser option.

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  • In that browser option, you will be required to enter the name of your system in the object name field. 
  • Once you have found your system, you will be required to enter your password as admin and submit it.
  • Now you can again try to restart your service.

We assume that till now your error has been resolved by following the methods that we have mentioned in the above section of this article. In case if you still face the Quickbooks error H505, you can contact our customer support and they will guide with how to resolve the error h505 in Quickbooks