Do you struggle with accounting? If yes, then QuickBooks is going to make your life easy. The main purpose of QuickBooks is to help businesses manage their finances. With the help of this tool, you can manage your finances in easy spreadsheets, as well as perform other functions like cloud accounting, online banking, invoicing, time tracking, cash flow management, etc.
Since many users use this accounting software, due to high load, sometimes it stops working. If you are a QuickBooks user and are not able to use this tool, you must be wondering, is QuickBooks down? Well, you do not need to worry, in this article, we are going to tell you about some easy solutions that you can try when QuickBooks is down. So are you ready? Let’s dive into it.
QuickBooks: An Intro
Before jumping on to the main topic, let’s first understand what QuickBooks is. QuickBooks is a popular accounting software package developed and marketed by Intuit. It is designed to help small and medium-sized businesses manage their finances, including invoicing, billing, payroll, and inventory tracking.
QuickBooks offers a range of features and tools that enable users to easily create and send invoices, track expenses, and generate financial reports. The software can also be integrated with other applications, such as online banking and payment services, making it a comprehensive financial management solution.
QuickBooks comes in several different versions, including QuickBooks Online, QuickBooks Desktop, and QuickBooks Self-Employed, each tailored to specific business needs.
Is QuickBooks Down? How to Know
Is QuickBooks Down? In this section, we are going to tell you about some of the signs that will help you decide is QuickBooks down. If you see any of the following signs then it is a clear signal that QuickBooks servers are not working and it is down.
1. You are Not Able to Access Your Data
If you have an active internet connection but still you are not able to access your QuickBooks account or data, then it is a very clear sign that QuickBooks is not working right now and it is down.
2. Check QuickBooks Status Website
Intuit, the company behind QuickBooks, maintains a website that displays the current status of its services, including QuickBooks. You can visit this website to see if there are any reported issues. Moreover, this is the easiest way to see is QuickBooks down.
3. Check Social Media
Intuit and QuickBooks may post updates on their social media handles like Facebook, Instagram, and Twitter about any outages or issues. So if QuickBooks is not working, you can check their social media to confirm, is QuickBooks online down.
4. Contact QuickBooks Support
You can contact QuickBooks support and ask if there are any known issues with the service. They may also be able to help you troubleshoot any issues you are experiencing.
5. Ask Other Users
You can check online forums or communities dedicated to QuickBooks users to see if other users are reporting issues. If many users are reporting problems, it may indicate that QuickBooks is down.
Why is QuickBooks Not Working?
If you are facing issues with QuickBooks, here are some of the reasons why it is not working.
1. Technical Glitches
If QuickBooks is facing any technical issues then you would not be able to use QuickBooks. These technical issues may include problems like a functional glitch with QuickBooks programming, etc.
2. Network Issue
In case you are not able to use QuickBooks, make sure that your internet first. If you have a stable internet connection, then only QuickBooks would work properly. You can also use cabled internet for a strong internet connection.
3. New Update Needed
It is important to keep QuickBooks updated all the time. Because if you have an outdated version of QuickBooks then it would not work. You can also select the automatic updation option, this way, whenever a new update of QuickBooks comes, it will automatically be updated on your PC.
4. Issue With the Server
If the server of QuickBooks is down, it will not work. In order to check is QuickBooks down, you can go to the official website of Intuit on their social media pages and see if they have updated any information regarding the server issue.
5. Error by User
In case you have deleted the main QuickBooks software or any file in QuickBooks, then you will not be able to access QuickBooks of any particular file. You may also face this issue if you have restricted QuickBooks on your computer or laptop.
Is QuickBooks Down? Top 5 Fixes
1. Use the Install Diagnostic Tool
Sometimes you might not be able to find the exact issue with QuickBooks. This is when QuickBooks Install diagnostic tool comes into the picture. With the help of this tool, you will be able to find is QuickBooks down or if there is some other issue.
- Go to the official website of Intuit and download the QuickBooks Install Diagnostic Tool.
- Open the downloaded file and install it on your system with the on-screen instructions.
- Now you just need to run this tool and it will diagnose the ongoing issue with QuickBooks.
2. See If QuickBooks Needs an Update
QuickBooks keeps releasing new updates all the time. So if you are using an older version of QuickBooks and it has gone outdated, you will need to update this software to use it again. To update QuickBooks, you can follow the steps given below.
- First of all, go to the QuickBooks folder and select the “AutoUpdate.exe” file.
- After this, right-click and then go to Properties.
- Here, you will need to tap on the “Compatibility” tab and then select the “Run this program in compatibility mode for” box.
- Now hit the “Apply” and then the “OK” tabs.
3. Check QuickBooks Installation
If by mistake you changed any settings in your PC or restricted QuickBooks from using the computer resources then you might not be able to use QuickBooks. To fix this, you can follow this step-by-step procedure.
- Close all the running programs along with QuickBooks.
- Now enter the Control Panel of your PC and then go to “Programs and Features”.
- Tap on “QuickBooks” in the list of installed programs.
- Hit the “Change” and then “Repair” options.
- Now you just need to follow the instructions that show up on your computer screen.
4. Run File Doctor
File doctor is a special tool developed by Intuit only, that helps in finding the problems with QuickBooks and fixing them. In order to download and install QuickBooks File Doctor on your PC, you can follow the steps mentioned below.
- First of all, download QuickBooks File Doctor from the official website of Intuit.
- Now open the file and click on the Install option.
- Accept the terms and conditions of QuickBooks File Doctor and Allow the file doctor to make changes to your PC.
- Now run this program and it will diagnose and fix all the QuickBooks issues.
5. Create a New User on QuickBooks
If none of the above options worked for you, then the issue might actually be with your user account. To resolve this, you can make a new user profile. Follow these steps to create a new user:
- Open the Control Panel on your PC and tap on “User Accounts”.
- Now click on “Manage another account” and then select “Add a new user in PC settings”.
- After this, you just need to follow the on-screen instructions and then restart your PC.
- Log in to the newly created user account and now open QuickBooks again.
Is QuickBooks Worth a Shot?
QuickBooks can be a great option for small business owners and self-employed individuals who need to manage their finances and accounting. It has several beneficial features including a user-friendly interface, time-saving, time tracking, etc. If QuickBooks is not working and you are wondering, is QuickBooks down, then you can try all the above solutions one by one to fix the QuickBooks issue. One of the other fixes will work for you.
Frequently Asked Questions (FAQs)
Q1. Is QuickBooks free?
QuickBooks is not completely free. But it does come with a free trial feature. So if you want to use QuickBooks, you can first try its free trial option and then if you like it, you can buy its subscription.
Q2. What to do when QuickBooks is down?
If QuickBooks is not working then first of all check your internet connection. If you have a strong internet connection then you can download QuickBooks Install Diagnostic Tool or QuickBooks File Doctor to diagnose and fix the issue.
Q3. Does QuickBooks make your computer slow?
No. QuickBooks does not make your PC slow or harm your PC in any way. Also, it is a very easy-to-use software and allows you to keep a track of your accounts.
Q4. How to know is QuickBooks down right now?
If QuickBooks is down, then Intuit generally updates it on its official website and social media pages. Moreover, you can also contact their customer support and ask if QuickBooks is down right now.
