The File Specified Cannot Be Opened Error Message


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Recently, the internet feed is filled with the request of fixing QuickBooks error: The file specified cannot be opened error message which commonly emerges when users try to download payroll-update on their QuickBooks.

As it seems that you’re also facing this issue, in this comprehensive guide, you’ll learn the secure and effective methods to fix this error. 

Since a glance at the reasons behind this error appearance will help you understand the root cause and prevent this error from showing again, let’s begin with the factors causing this error.

Reasons For The File Specified Cannot Be Opened Error Message

Following are the reasons that cause The file specified cannot be opened error message to appear while accessing QuickBooks for Payroll Update or opening any file.

  • In case the file you’re trying to open is already active on another server.
  • Corruption of the required file also leads to this QB Error.
  • Your system getting infected by malware is one of the reasons for this error occurrence.
  • Using the system without any administrative rights causes this error.
  • An inappropriate installation of the QuickBooks leads to this error.
  • In case the QB or Windows update remains unfinished, this issue emerges.

How To Fix The File Specified Cannot Be Opened Error Message?

After discovering the reasons behind The file specified cannot be opened error message error, you can fix this issue by applying any of the below-described methods. 

Methods to Fix The File Specified Cannot Be Opened Error Message

However, to ensure the proper treatment of the error, users should perform the fixation methods in sequence.

Method 1: Update Windows Permission

Since the utilization of QuickBooks requires permission in configuring files, any disabled windows permission can cause the file you specified cannot be opened error. Hence, update your windows permission by following:

  • Firstly, ensure if the system has access to admin credentials.
  • Thereafter, tap “Start” and locate/open “File Explorer”.
  • Next, visit the folder where the QB Company-related files remain.
  • Afterward, right-tap on the malfunctioning file.
  • Then, select “Properties” followed by “Security”.
  • Now, tap “Edit” and hit “Add”.
  • Thereafter, you must hit “Everyone” followed by “Ok”.
  • And ensure to checkmark the box entitles “Full Control”.

The file specified cannot be opened error message - Windows Permission

  • Afterward, hit “Ok”.
  • Perform the same for “Users”.
  • Thereafter, tap “Apply”.
  • Finally, hit “Ok”.

Now, check if your issue is resolved or else perform the next methods.

Method 2: Configuring Firewall/Antivirus Settings

The restrictive settings of the Firewall/Antivirus are the major reason for the file you specified cannot be opened QuickBooks issue. 

Users can configure the Firewall and Antivirus ports settings of your system by following:

  • Tap on “Start” and Input “Control Panel”,
  • After that, locate and select the “Security and Firewall Settings” from there.
  • Configure the security level to “Allow”.

Firewall Settings - The File Specified Cannot Be Opened Error Message

  • Afterward, hold “Ctrl+Alt+Del”.
  • Select “Task Manager”.
  • Visit “Processes”.
  • Locate your antivirus and hit “End Process”.

In case, the error still emerges, make sure to check the quarantine folder of your antivirus.

Method 3: Repairing QuickBooks Software

A corrupt QB Software can cause the QB file cannot to be opened in error. Therefore, repairing the QuickBooks software is crucial. Here’s how:

  • Firstly, close any “QuickBooks” active tab.
  • Perform a restart.
  • Afterward, Hold “Win+R”.
  • Input “Control Panel” and hover to “Program and Features” or “Uninstall a Program”.
  • Thereafter, locate/select the program named “QuickBooks” and tap “Uninstall/Change”.

Repairing QuickBooks - The file specified cannot be opened error message

  • Now, tap “Continue” and hit “Repair Your-QuickBooks” on the uninstallation screen.
  • Finally, wait and hit “Finish”.

After undertaking these steps, ensure to reboot the system and launch QuickBooks Desktop to test if the file has any issue.

Method 4: Use “Run QuickBooks As-An-Administrator” Option

If QuickBooks has no administrative rights, then It affects the QuickBooks performance resulting in the QB error: File can’t be opened issue.

Therefore, in order to free QuickBooks from restrictions, the QuickBooks application should be “Run as an-Administrator”. Here’s how:

  • From the home screen, right-tap the “QuickBooks Desktop” icon.

Run As Admin - The file specified cannot be opened error message

Note: In case when you can’t locate the QB icon on the desktop, follow:

  • Click “Start”.
  • Input “QuickBooks”.
  • Right-tap on it.
  • Thereafter, from the listed options, tap “Run as admin” and grant permission if prompted.

Method 5: Update Your QuickBooks

Having an updated version of the QuickBooks ensures any previous glitches and bug fixes. Therefore, update your Quickbooks to the latest version by performing these steps:

  • Firstly, run “QuickBooks-Desktop”.
  • Visit “Help Menu” and tap “Update QuickBooks” followed by “Update Now”.
  • Thereafter, install them and perform a quick restart.

Now that the QuickBooks Desktop is successfully updated, try accessing the file that was unable to be opened. Otherwise, use the file doctor by taking the next method.

Method 6: Launch “QuickBooks File Doctor Tool”

The QuickBooks-File Doc Tool is well-known for eliminating various errors including the file specified cannot be opened error message issue.

This crucial tool requires the download/installation of the QuickBooks Tool-Hub that can be done by following:

  • Visit Intuit’s website and locate/download the “QuickBooks Tool Hub”.
  • Thereafter, install it by performing the directions appearing on the installation screen.
  • Next, launch the tool and visit ‘Company Files-Issues”.

Launch QB File Doctor - The file specified cannot be opened error message

  • Now, hit “Run QuickBooks-File doc”.
  • Finally, the tool will automatically diagnose and treat the file exists issue.

If somehow the Quickbooks file doctor Tool cannot treat the issue, it might be because of the UAC. Hence try disabling your UAC.

Method 7: Disable The UAC

Disabling the UAC (User Account Control)on the system requires users to visit the “UAC Settings” and select “Never Notify”. Perform these:

  • Hold “Win+R” together to launch the Run dialog box.
  • Thereafter, Input “Control Panel” then hit “Enter”.
  • Now, from the control panel locate/tap “User Account”.
  • Afterward, hit “Change User-Account Control-Setting” followed by “Yes”.
  • Here, set “Never Notify” by simply moving the slider.
  • Thereafter, tap “Turn off UAC” followed by “Ok”.

Now, execute a quick reboot of your system and check for The file specified cannot be opened error message again.

Method 8: Utilize The “Reboot.bat” File

In case the registration files such as “.DLL” or “OCX” are damaged/corrupt, it can cause the QuickBooks to cause the file cannot to be opened in error.

Therefore, execute the below steps sequentially for registering them again through the “Reboot.bat” file.

  • At first, exit from the “QuickBooks”.
  • Thereafter, visit the home page of your system and tap right on “QuickBooks.exe”.
  • Now, click “Properties”.
  • Afterward, tap “Open File-Location” and locate/select “Reboot.bat”.

Rebootbat.exe - The file specified cannot be opened error message

  • Next, tap-right and use the “Run-as admin” feature.
  • Thereafter, the command prompt will begin to scroll names.
  • Finally, on completion of the task, the corrupt registration files will work effectively.

Note: In case, you face an error stating the file exists while printing, apply the method provided below.

Method 9: Fixing “The File Exists” Error During Printing

  • To begin with, hold “Win+R” for the dialog box.
  • Thereafter, type “Control Panel” and press “Enter”.
  • Now, from the control panel, choose “Devices and Printers”.
  • Afterward, select the printer facing trouble and tap-right to choose “Remove”.
  • Now, quit “QuickBooks”.
  • Then, hold “Ctrl+Alt+Del” for selecting “Task Manager”.
  • Visit “Processes” and look for “QBW32.exe” followed by right-tap on it.
  • Thereafter, choose “End-Task” and tap “Yes”.
  • Furthermore, Visit “QuickBooks Folder” by navigating to “C: Drive”.
  • Then “Program Data”.
  • Followed by “Intuit” and then “QuickBooks”.
  • Finally, locate and delete the file entitle “QBPRINT.qbp” and perform a fresh reboot.

Method 10: Reinstall QuickBooks Program Via Clean Install Tool

At events, when any of the above-mentioned methods to fix the file specified cannot be opened error message then it is crucial to reinstall QuickBooks using the Clean Install Tool.

QB Clean Install Tool to fix the file specified cannot be opened error message

  • Firstly, launch the “Run-Command” via Holding “Win+R”.
  • Thereafter, input “appwiz.cpl” in the text box.
  • Next, hit “Enter” and you’ll reach the “Uninstall-Programs” on Control Panel.
  • Afterward, locate “QuickBooks” from the results and tap “Uninstall” upon selecting it.
  • Now, follow the on-display directions to uninstall the “QuickBooks Desktop”.
  • Then, download “QuickBooks Tool Hub” and visit “Installation Issue” after its launch.

QB Clean Install Tool to fix the file specified cannot be opened error message

  • Finally, click “Clean Install Tool”.

Now, you can reinstall the “QuickBooks-Desktop” appropriately and the file can’t be opened error will be rectified.

Wrapping Up

These were the top 10 methods that are effective when QuickBooks users encounter the file specified cannot be opened error message on their system. We believe the content offered to you, will not only fix this issue but also help you to prevent such errors from repeating again.  Furthermore, the methods presented in this guide are tested via QuickBooks experts and proven to be effective for almost every QuickBooks user. In case you’re left with any queries regarding this error, you can use the comment box to ask them. Moreover, your feedback helps us improve, so be sure to leave it in the comments.

Frequently Asked Questions

Q.1 How do I open an existing company file in QuickBooks?

You can simply open any existing company files in QuickBooks. To perform this, you are required to open QuickBooks software and click on the File Menu. Here, you will get the option of the Restore Company. Now, select & open a company file.

Q2. How do I fix a locked file error in QuickBooks desktop?

To fix the locked file error, first, you get into the file menu of your QuickBooks and click utilities and then reopen the software. You must try these steps on every workstation that is unable to host your file.

Q3. How do I reset a company file in QuickBooks?

Yes, you can perform this by deleting all the data in the software and starting over again. To wipe out all data, you are required to log in to the software as admin and edit the URL by removing every character after the app and adding “purgecompany”. Now you will enter into another screen here, you just need to click wipe all, and you are done. 

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