QuickBooks error tD500 [fixed]

In this digital world, people are preferring to make payments online instead of making cash payments. It is quite safe and secure. So, in the same way when you are trying to make a payment in QuickBooks by using your credit card then it might show an error which is QuickBooks Error TD500. This error will appear as you have installed multiple versions of QuickBooks. Check out our troubleshooting guide for QuickBooks error code TD500. We are also trying to help you out with the causes to avoid any such situation in the near future.

Overview of QuickBooks Error TD500

“There was a problem with the update”, pops up on the window when QuickBooks error TD500 occurs. Users will find it challenging to resolve this problem. This problem commonly occurs when you are using QBs to make payments through a credit card. The presence of multiple QuickBooks desktop versions on the computer may potentially cause you to run into this issue.

Possible Causes of QuickBooks Error TD500

There are not many causes that we can list when you encounter QuickBooks Error TD500 but here are the major ones:

• Wrong Installation of QuickBooks software.
• Your QuickBooks is Outdated.
• You have installed many versions of QuickBooks desktop.
• Firewall/Antivirus is blocking your way.
• An error message will pop up on the window.

Before looking for the methods, you need to make sure that your QuickBooks is updated to the latest version. Look at the steps given below:

• Go to QBs desktop and then from the Help option choose Update QuickBooks Desktop.
• Tap on Update Now and select Get Updates.
• Wait till it gets completed and press Close.

Methods To Resolve QuickBooks Error TD500

Here are all the simple methods to fix QuickBooks error TD500.

Method 1: Upgrade your Versions of QBs

The issue can be fixed with a little update and repair. Therefore, the user can try to follow the instructions below to permanently resolve this issue.

The steps are as follows:

• The version of QuickBooks that a user is using must be noted. Press the F2 key now.
• Close QuickBooks now. If many QuickBooks versions are accessible, the user can press the F2 key.

• The user must now look for the current version of QuickBooks.
• Then select the Windows Start icon.
• After it’s finished, select the Windows Start button.
• Proceed to the letter Q now.
• The user must select the down arrow for the specific QuickBooks folder.
• All of the installed QuickBooks versions will be accessible.
• The user must ensure that QuickBooks is up to date and open all versions to set up and fix QuickBooks files.
• After choosing “help,” select “Update QuickBooks Desktop.”
• Make sure that QuickBooks has been updated to the most recent version.
• The repair file must be downloaded now. Save it now, and store it in an easily accessible location.
• Double-click the specific file now, and then unzip it.
• The user must now right-click the quick_fix_tdtool.bat option and choose Run as Admin.
• The user must now access the QuickBooks version, displaying an error when the process is complete.
• Follow the instructions on the screen.
• Proceed with the Customer Payment procedure as usual.

Method 2: Uninstall QuickBooks 2016 & Install the Repair File

To resolve QuickBooks error code TD500, you need to uninstall QBs 2016 & install a repair file. Just follow the steps mentioned below:

• Go to QuickBooks and hold F2 as it will show the QBs version you are using.
• You need to shut down all the versions. If there is more than one.
• Move toward the Control panel under the Start option.
• From the Control Panel, choose Programs & Features.
• Some versions require you to choose to Uninstall a Program.

• Select QuickBooks Desktop 2016/QuickBooks Enterprise 16.0 and tap on Uninstall.
• After it gets uninstalled. You need to download the ‘QuickBooks TD500 Error Repair File’.
• Now, a zip folder is downloaded, just open it.
• Hit on QuickBooks_fix_tdtool.bat, and choose Run as Administrator.
• You need to open the version in which you are facing the issue.
• Lastly, complete your payment and check if the issue is resolved or not.

Read More - How to Record Credit Card Payment in QuickBooks?

Method 3: Install the Repair File

After this, you need to install your repair file and must have an updated version of QuickBooks. There are the steps you should follow:

• Once you have updated. You need to install your ‘repair file’ & keep it where you can find it easily. 
• Then, unzip the file and click QuickBooks_fix_tdtool.bat and choose Run as Administrator.
• Open the QBs version that includes the error when it has finished running. Observe all directions given.
• Lastly, you can do your payment.

Method 4: Run system file checker

Use Windows’ system file checker tool to try fixing your system. Use the command prompt window to accomplish this as follows:

• To open the Run Window, click the Start button and type Run. Alternatively, you can use the keyboard’s R and Windows icon keys.
• To open the command prompt in the run window, type cmd.
• The System File Checker command must be executed after the command prompt window has appeared. Then, type SFC/ScanNow to start the scanning procedure.
• You won’t make any mistakes once the system file checker scans and fixes the issues.
• Return to see whether the TD500 error shows up.

Method 5: Repair QuickBooks desktop from the control panel

Use the control panel to repair QuickBooks Desktop. The following are the steps taken in this process:

• Select the Control Panel icon from the Start menu, Run Window, Desktop, etc..
• Find the Programs & Features tab when it opens, then select the option to uninstall software.
• After that, find QuickBooks in the list of installed programs on the computer.
• After choosing QuickBooks from the list, you must start the Repair procedure instead of the Uninstall step.
• Let the repair process start and finish. When it does, click Finish.
• Once QuickBooks Desktop has been fixed, it’s possible to restart your computer.

Method 6: Undertake Rebuild & Verify data

To fix the issue TD500, utilise QuickBooks Desktop’s built-in rebuild & verify data utility features. Follow these steps to do so:

• Navigate to QuickBooks Desktop’s File menu.
• Choose the Utilities option through the menu that drops down.
• Select the Verify Data option to identify application and file errors.

• You must use the rebuild utility to fix any issues the verify data utility displays.
• The rebuild tool can be found by returning to the file menu & utilities option.

• Your system will be error-free after running it.

Method 7: Check your firewall settings

Errors like TD500 can also result from firewall blockages. Here’s how to resolve them:

• Look for Windows Firewall in the Start menu.
• From the menu on the left, select the advanced settings option.
• Once more, select the Outbound Rules option from the left pane.
• On the right-hand side, select the New Rule icon.
• After selecting Program, choose Next.
• Go to \Program Files (x86)\Intuit\QuickBooks XXXX\QBW32.EXE and follow the program route.
• Click Next after choosing Next and blocking the connection.
• Mark every box. Use the Next option to continue.
• To finish the process, type the name & press Finish.

Conclusion

QuickBooks Error TD500 commonly occurs when you try to use QBs to process a credit card. We hope that the methods provided above will be very beneficial in resolving this error. Do not hesitate to call us, nevertheless, if the error continues to bother you. We have a team of experts that works round the clock to provide the best assistance.

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