QuickBooks Payroll error 557 [resolved]


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“I was working on my QuickBooks payroll file, trying to get it done before the end of the month. I had been having some trouble with it lately, but I was determined to get it done. Suddenly, an error message popped up on my screen: “QuickBooks Payroll Error 557”. I didn’t know what to do. I had never seen that message before.”

First of all, don’t worry! We’re here to help you through this difficult time.

In our experience, most businesses who have encountered Error 557 have been able to resolve the issue relatively quickly and easily using one of our recommended methods below. So please don’t panic, and read on for some helpful tips.

What is QuickBooks Payroll Error 557?

QuickBooks error 557

QuickBooks error 557 prevails when you are installing payroll updates once you downloaded the latest version of QBs. This type of error can be a little problematic so you need to be more alert while recording the data. It is a very common error and it will flash a message “QuickBooks has encountered a problem and needs to be closed. We are sorry for the inconvenience”.

Possible Causes of QuickBooks Payroll Error 557

Let’s move to the reasons for error 557 in QuickBooks desktop. Below is the list of causes that trigger QuickBooks payroll error 557:

  • Incorrect or wrong installation of QBs software.
  • Partial and false upgrade of QBs desktop.
  • You have removed QBs files from the ‘directory’.
  • Suddenly your system turned off, which led to the window crashing.
  • Wrong setup of your QBs application.

Symptoms of QuickBooks Payroll Error 557

Here are the symptoms or signs that alert you that you are going to encounter the error. It will help in knowing the error in advance.

corrupted setup files

  1. In case you run different programs on your PC, then they start to crawl.
  2. Error 557 QuickBooks pops up on your screen.
  3. Your devices or inputs will stop working such as the mouse/keyboard.
  4. Windows OS performance will get corrupted.

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Top Solutions to Fix QuickBooks Payroll Error 557

As we have seen what error 557 QuickBooks is and its causes, and symptoms, we can look for a solution to fix it. So, let’s start with the top solutions to resolve QuickBooks payroll error 557:

Solution 1: Reactivate QBs Subscription

If your subscription expires you need to reactivate the subscription to fix this issue. Follow the steps given below:

Reactivate QBs Subscription

  • Sign in to QBs account and then go to Products & services.
  • Now, tap on the Payroll Subscription tab.
  • If the status shows Canceled, you need to Re-subscribe and then click on Reactivate subscription.
  • Lastly, select the Activate menu by clicking on Got it.

Solution 2: Get QBs to the Latest Version

Using an old version of QBs application can emerge QuickBooks payroll error 557 and many others. By following the instructions you can update your QBs:

Get QBs to the Latest Version

  • Start QuickBooks and open the Help option.
  • Choose the QuickBooks update option and then click on Update QBs Now.
  • Now, a list of updates will appear, choose any one you want to download.
  • Tap on Get Updates and wait till the process finishes.

Solution 3: Re-register QBs by Removing “EntitlementDataStore.ecml File”

Sometimes .ecml files create trouble and you will get QuickBooks error 557. So, it’s better if you remove it to eliminate this error by looking at the procedure below:

  • Hold Windows + E to open Windows File Explorer.
  • Go to path C:\ProgramData\Intuit\Entitlement Client\v8.
  • Then click on the EntitlementDataStore.ecml file.
  • Choose Delete and Run QBs then write registration info to Activate.
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Solution 4: Modify ‘Windows Registry’

You need to make changes in your Windows Registry to overcome error 557 in QuickBooks desktop by following the steps mentioned below:

Modify ‘Windows Registry’

  • Enter Ctrl + Shift and go to the Control Panel.
  • Then you need to write Regedit on the blinking screen.
  • After that choose a Key in the Record Editor.
  • Take the Export within File option.
  • Now, select a folder and write the A name in the file.
  • Make sure the export range has the chosen branch checked.


QuickBooks is a great software for businesses to use, but like any software, it’s not perfect. Payroll errors are one of the most common problems QuickBooks users face. Fortunately, there are some easy methods you can use to fix Error 557 in QuickBooks Payroll. The next time you encounter this error, try one of these methods and see if it works for you.

Frequently Asked Questions (FAQs)

Q.1. Who are the typical users of QuickBooks Desktop Enterprise?

Answer – Typical users of QBs desktop Enterprise are used by organizations having 10 to 50 employees with 1 million to 10 million dollars in profit.

Q.2. What other apps does QuickBooks Desktop Enterprise integrate with?

  • HubSpot.
  • Bill.com.
  • QuickBooks Payroll. 
  • Salesforce. 
  • Fathom.

Q.3. Why is QuickBooks payroll not working?

Answer – There are a number of possible reasons for this, including incorrect settings, outdated software, or corrupt files.

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