How to Fix QuickBooks Requires That You Reboot Loop Error

Have you downloaded a recent QuickBooks update and your system suddenly started showing a “QuickBooks requires that you reboot loop” error? Here’s how you can fix it. 

QuickBooks is a perfect accounting tool for all kinds of businesses, be it small or large. Many businesses have been using this software for years to keep track of their money. Not only this, but QuickBooks performs various other useful functions as well, like tax planning, automatic payments, salary payments, etc. 

However, since QuickBooks is a software, you may sometimes face issues while operating it. One such common error that can occur is the “QuickBooks requires that you reboot loop” error. The error restricts you from updating or installing the QuickBooks application. In this article, we have discussed all the causes which trigger this issue and their fixes.  

What Does QuickBooks Requires That You Reboot Loop Error Means?

QuickBooks reboot loop error occurs while installing an update of QuickBooks. While installing, QuickBooks will ask you to restart your system and even after restarting your system, the same message will pop up on your screen. The same message stating “QuickBooks requires that you reboot your computer to complete the installation” appears on your system every time you open QuickBooks to install the recent update.

This never-ending loop of restarting your computer can frustrate the user and waste a lot of their time. If you are also encountering the same issue, let’s first understand the reasons behind the QuickBooks update keeps asking to reboot error. 

Causes of QuickBooks Requires that You Reboot Loop

In the QB update reboot loop error, certain factors trigger. So some of the points corresponding to this are as follows:

1. This issue is triggered when the hard disk is damaged or corrupted.
2. The issue also occurs even if the QBWUSER.ini file is damaged or corrupted,
3. If you select a lengthy company file, be ready because this issue will occur.
4. An improper installation of QuickBooks can also cause this issue.
5. The issue also occurs when the Windows operating system is outdated or not updated to the latest version.

Preliminary Requisites To Fix QuickBooks Update Reboot Loop Error

Now that you are aware of what can trigger QuickBooks requires that you reboot loop error, we advise you to follow these preliminary steps that can help you fix the issue easily. 

• Ensure that you have downloaded the latest version of the QuickBooks app.
• You can also suppress the current version of the QuickBooks desktop on which you are facing the QuickBooks reboot loop error.
• Change the name of TLG and ND files.
• Ensure hosting isn’t turned off on your computer.
• Troubleshoot the QuickBooks desktop app downloaded on your system.

How to Fix QuickBooks Requires that You Reboot Loop?

In this section, we will explain how to fix this issue. So, let’s examine the solutions to this error.

Solution 1: Update QuickBooks

To fix this reboot loop error, first, you will have to make sure that you are using the updated version of QuickBooks. Here is how you can update QuickBooks. 

• Go to QuickBooks. 
• Select ‘Help’. 
• Tap on ‘Update QuickBooks Desktop’.
• Click on ‘Update Now’ and follow the instructions given on your screen. 

Solution 2: Reboot Your PC

For the next solution, you need to reboot your computer. For this, close all the running programs and then reboot your PC. 

Solution 3: Use QuickBooks Install Diagnostic Tool

The error can be resolved quickly when this tool is installed in your system.

• First, open the QB tool hub.
• After opening it, navigate towards the installation issues option.
• From there, you can locate the QuickBooks install diagnostic tool option and click on it. Once you choose it, click to run it and let it complete the scanning process.
• Through scanning, the tool will detect the presence of any issue and, when found, will perform the steps to resolve it.
• While this process is ongoing, you must be patient. It is lengthy and could take some time to complete.
• Now, next to save all the changes made, set your system to reboot.
• Finally, open QuickBooks and verify whether the issue is resolved or still prevalent.

Solution 4: Install QuickBooks Again 

Sometimes, you might need to delete the QuickBooks and then reinstall it again on your PC. Here is how you can do it. 

• Go to Windows Control Panel and then uninstall QuickBooks. 
• Now, go to the official Intuit website and download the latest version of QuickBooks. 
• Install QuickBooks on your computer, and you are good to go. 

Solution 5: Make a New Windows Account

Creating a new Windows admin user could resolve this issue quickly.

• At first, click on the control panel option and then use it to explore other options.
• Then click on the user account twice, hit the manage user tab, and click on the add option.
• Add the name and administrator’s domain once it gets completed. After doing this, click on the ok option.
• If the case is that you are using Windows 20, then select administrator.
• Next, click the finish icon to be directed to the user account dialogue box.
• At last, click on ok, and then verify that the issue has been resolved.

Solution 6: Run QuickBooks In Selective Startup Mode

In case any other application running on your computer is hampering QuickBooks’ operations, running your system in a selective startup mode can help you. Here’s what you need to do:

1. Press the Windows and R keys together to open the Run window on your screen.
2. In the run window, type msconfig.
3. Click on the OK button and the system configuration window will open.
   
4. Under the general tab, click on the selective startup mode option. 
5. Make sure to choose the load system services option.
   
6. Move to the services tab and click on the “hide all Microsoft services” option. 
7. Next, click on “Disable all”.
8. Now, uncheck the “hide all Microsoft services” option.
   
9. Ensure to tick the Windows Installer checkbox from the list of services.
10. Click on OK button.
    
11. Finally, click on the Restart button and your system will reboot. Again, try to open QuickBooks on the system and install the update. Once the update is done, switch back to the normal mode.

To switch back to normal mode, follow the following steps:

1. Open the run window by pressing the Windows and R keys together.
2. Open the system configuration window by typing Msconfig.
3. Under the general tab, choose normal startup mode.
4. Click on OK.
5. Finally, click on the restart option to reboot your system.

Solution 7: Run Quick Fix My Program

Another method to fix the “QuickBooks requires that you reboot loop” error is to run the Quick Fix My program feature present in the QuickBooks tool hub. To use the tool, follow the steps mentioned below:

1. Close the QuickBooks app on your system.
2. Update QuickBooks tool hub. 
3. In the QuickBooks Tool Hub window, go to the “Program problems” tab.
4. Click on the Quick Fix My Program button.
5. Start QuickBooks on your system and attempt to open a data file.
6. In the end, reboot your system.

Solution 8: Access Company File From Another Location

Try accessing the QuickBooks company file from another location and see if you still get the “QuickBooks requires that you reboot your computer to complete the installation” error message. Follow the below-mentioned steps to access your company file from another location:

1. Start Windows Explorer by pressing the Windows and E keys together.
2. Find a file with .QBW extension.
3. In case you are looking for the file on a network server, you will have to look for it in the network drive.
4. When found, right-click on this file and copy it.
5. In your C drive, create a new folder and rename it as QBTest.
6. Paste the copied file in this new folder.
7. Open QuickBooks and simultaneously hold the CTRL button.
8. Try using the company file now.

Solution 9: Rename .TLG and .ND Files

To resolve the QuickBooks loop not open issue, rename the Network Data & Transaction Log files:

• Locate the QuickBooks ND and TLG files in the QB company file folder. Right-click on them, then select Rename.
• To the end of ND & TLG file names, input.OLD.
• These files should be named “company filename.” qbw.nd.old” and “company filename.qbw.tlg.old.”
• You’ll have to regenerate these files when you log in again.

Solution 10: Edit Temporary Folder Permissions

As mentioned, one of the common reasons that triggers the “QuickBooks update asking to reboot” error is insufficient file permissions. Therefore, we recommend you edit folder permissions and see if it works for you. 

1. Press the Windows key.
2. In the search box, type %temp%.
   
3. The temp folder will now open on the screen. Here, in the folder, right-click and from the menu, choose properties.
4. In the properties window, click on security and then tap on edit.
5. Go to Windows Username.
6. Tick the checkbox for full access and choose allow.
7. In the next prompts, click on OK twice.
8. When done, install QuickBooks again and see if you still encounter the QuickBooks reboot loop error.

Solution 11: Turn on the .NET framework

The admin account needs to be accessed when initiating the performance of these steps.

• First, log in to Windows using an admin account.
• Once this is done, then move towards the start menu.
• After this, select the control panel option.
• Then click on the program’s icon.
• After this, the next step is to turn the Windows features on or off.
• Once this is done, then you have to turn on the .NET framework 3.5.
• Finally, at last, you need to set your system to reboot.

To install any new updates, the QuickBooks installer typically requires the NET framework. The procedure for installation will undoubtedly fail if that is turned off. The installer will successfully install the software that was previously displaying an error.

Conclusion

QuickBooks requires that you reboot loop error can restrict you from opening QuickBooks or accessing any related file on your system. The error can be triggered due to multiple reasons including corrupted software files, outdated QuickBooks version, or even insufficient permissions.

If you still have any questions, you can contact our QuickBooks support team by calling them at +1(844)214-9614. They are professionals and can guide you through all your questions.